Security Receptionist

Sodexo; Portsmouth; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP & lifestyle rewards

Discounts for you & family

Financial tools & retirement plan

Cycle to Work & Paid volunteering day

Job summary

Sodexo is recruiting a Security / Pass Office Receptionist at HM Naval Base, Portsmouth. You will process temporary ID passes for visitors and ensure high security standards are maintained while interacting daily with armed forces personnel.

You will handle vetting, induction, and pass issuance within service standards, greet visitors professionally, and support security colleagues with admin tasks on-site.

Qualifications

• Excellent verbal and written communication.
• Ability to work on own initiative and in a team.
• Attention to detail and high standard of dress and behaviour.
• Computer literate; administrative experience beneficial.
• Security requirements: UK residency for last 5 years.

Responsibilities

• Process temporary ID passes for the Naval base, ensuring checks are carried out and base processes followed.
• Greet visitors in a friendly, professional manner and issue passes promptly.
• Complete vetting applications and issue passes for contracts with access requirements, within service standards.
• Ensure induction process and T cards are issued as required.
• Book Chaperones via the company system.
• Assist security colleagues with administrative tasks.
• Raise security concerns immediately with authorised personnel.
• Maintain professional appearance and adhere to uniform standards.
• Record daily occurrences and hand over incident reports during duty handovers.
• Comply with Sodexo policies and client site rules.
• Carry out other reasonable tasks as directed by management.

Skills

Communication

Teamwork

Attention to detail

Computer literacy

Administrative experience

Tools

MS Office

Job description

• 37 hours per week
• Monday to Saturday - Early - 06:00 - 14:30 - Late - 09:30 - 18:00 & Saturdays 07:00 - 12:00
• You will be working 4 full days and one half day on a rota basis.However, flexibility may be required to cover other days including evening and weekend working to meet business needs
• £13.21 per hour
• 10% discount on Costcutter shop on site
• Free car parking
• Reduced cost use of gym on site
• Subsidised food available on site
• Access to Historic Dockyard at FMSP Portsmouth
• Families Day and other special events on site
• Sodexo rewards and benefits
• Discounts at Sodexo partner brands

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is PO1 4QT

Job Description

As a Security / Pass Office Receptionist at HM Naval Base, Portsmouth, PO1 4QT you'll process temporary ID passes for all visitors to Portsmouth naval base in a timely manner and ensure that the highest level of security is maintained at all times. You'll interact with our Armed forces personnel every day, improving quality of life for all that you meet.

What you'll do

• Process all temporary ID passes for the Naval base, ensuring relevant checks are carried out and naval base processes are strictly adhered to.
• Greet all visitors in a friendly, polite, and professional manner, process all passes with fifteen mins of the customer pulling their number.
• Complete vetting applications and issuing passes for all contracts requiring access to the Naval base within timescales detailed in the service standard
• Ensure the induction process and T cards are issued as required
• Book Chaperones via the company system
• Assist security colleagues with administration tasks
• Raise any security concerns immediately with the authority personnel
• Ensure that personnel appearances are beyond reproach, strict adherence to uniform dress standards is to be maintained at all times.
• Diligently take and hand over every duty shift ensuring that a full check of the daily occurrence and incident report books is carried out on each takeover of duty.
• Comply with all Sodexo company policies/procedures and client site rules and regulations
• Carry out any other reasonable tasks and/or instructions as directed by management

What you bring

• Must be able to demonstrate effective verbal and written communication
• Able to work on own initiative and within a team environment
• Able to demonstrate attention to detail and adherence to standards
• Computer literate
• Experience of working in an administration role would be beneficial
• Due to security requirements you must have been continuously resident in UK for last 5 years to apply for this position

What we offer

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications