Security Receptionist

Kent and Medway Mental Health NHS Trust; Maidstone; On-site; GBP 21,000 - 23,000; Full time

Job summary

Kent and Medway Mental Health NHS Trust in Maidstone invites applications for a Band 3 Security Receptionist at the Trevor Gibbens Unit. You will join the Reception Team, ensuring secure and efficient operation of the reception area.

Key duties include upholding security procedures, liaising with wards, performing identity checks, monitoring alarms and radios, and reporting discrepancies to Head of Security. A UK driving licence and access to a car are required.

Qualifications

• Band 3 Security Receptionist role in Maidstone requires handling security and reception duties.
• Ability to perform identity checks and monitor alarms and radios.

Responsibilities

• Present a professional and courteous image to all patients, staff and visitors entering and exiting the unit.
• Ensure an identity check takes place for all persons wishing to enter or exit the unit, and comply with security equipment, including regular checks of alarms and radios.
• Maintaining responsibility for the Reception Desk, airlock system and monitor.
• Ensure that only authorised visitors are granted admission to the unit, and all records of staff and visitors are kept up to date.
• Ensure that all visitors are directed to and reminded of prohibited items before they enter the airlock/secure areas.
• Ensure all visitors and returning patients are searched in accordance with secure guidelines.
• Any potential security breach is reported to the Head of Security, or Out of Hours Security On Call.

Skills

Reception duties

Security procedures

Communication

Job description

An exciting opportunity has arisen for a Band 3 Security Receptionist to join our busy team at the Trevor Gibbens Unit in Maidstone.

As a key member of the Reception Team, you will be responsible for ensuring the efficient and secure operation of the reception area.

Your duties will include carrying out all tasks in line with the Unit's Security and Reception procedures, maintaining effective monitoring processes, using security resources and equipment and reporting any discrepancies to the Head of Security.

Liaise with all wards and departments on various security and reception matters, along with composing and circulating necessary e-mails once approval is sought from the Head of Security and Security On Call out of hours.

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

• Present a professional and courteous image to all patients, staff and visitors entering and exiting the unit.
• Ensure an identity check takes place for all persons wishing to enter or exit the unit, and compliance with relevant security equipment, including regular checks of alarms and radios.
• Maintaining responsibility for the Reception Desk, airlock system and monitor.
• Ensure that only authorised visitors are granted admission to the unit, and all records of staff and visitors are kept up to date.
• Ensure that all visitors are directed to and reminded of prohibited items before they enter the airlock/secure areas.
• Ensure all visitors and returning patients are searched in accordance with secure guidelines.
• Ensure that any potential security breach is reported to the Head of Security, or Out of Hours Security On Call.

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway.

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.