Receptionist (Part-time)

Oxford Health NHS Foundation Trust; Milton Keynes; On-site; GBP 9,000 - 13,000; Part time

Benefits offered by this job

27 days annual leave

NHS employee discounts

Cycle to work scheme

Staff networks and development

Job summary

Oxford Health NHS Foundation Trust in Milton Keynes is seeking an organised Receptionist to join Marlborough House on a part-time basis (22.5 hours/week) within a secure male unit. You will be the first point of contact, combining administrative duties with customer service across a multidisciplinary team.

Previous experience in secure mental health is advantageous; however, strong admin and communication skills with a keen willingness to learn are valued. A DBS check is required at onboarding.

Qualifications

• Strong administrative, communication and customer service skills.
• Experience in a healthcare or secure environment is advantageous.
• Willingness to learn and develop within a specialist setting.

Responsibilities

• First point of contact for the service, providing a welcoming, professional environment.
• Balance front-desk duties with administrative tasks and coordination with teams.
• Maintain accuracy and confidentiality while supporting multidisciplinary colleagues.

Skills

Administrative skills

Communication skills

Customer service

Organisational skills

Job description

We are seeking an organised and professional Receptionist to join our team at Marlborough House, a 28-bed male medium secure unit located on the Milton Keynes University Hospital site. This role is part-time working 22.5 hours per week.

The service comprises two wards. Watling Ward is a 20-bed acute admissions ward, including an Intensive Care Unit and de-escalation lounge. Whilst Chaffron Ward is an 8-bed ward supporting men who are progressing in their recovery but continue to require medium secure services. Referrals are accepted from adult and forensic mental health services, prisons, and high secure hospitals.

Previous experience within a secure mental health environment would be advantageous. However, we welcome applications from candidates with strong administrative, communication, and customer service skills who are keen to learn and develop within a specialist healthcare setting.

This is an opportunity to contribute to a service that supports recovery, safety, and high-quality patient care., As the first point of contact for the service, you will play a key role in maintaining a safe, welcoming, and professional environment. This is a varied role that combines administrative duties with excellent customer service and regular interaction with multidisciplinary teams.

Please note that this role will require us to undertake a DBS check as a part of your onboarding.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team