Security Post Room Operative

Vigilant Security; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is looking for a dedicated Security Post Room Operative to join their team in a prestigious London development. In this full-time role, you will ensure the smooth operation of the post room, handling deliveries and maintaining security protocols. You will be part of a dynamic team that values high customer service standards and offers opportunities for training and development. With a competitive hourly rate and a range of employee benefits, this position is perfect for those passionate about security and customer service.

Benefits

28 days holiday including bank holidays

Training and development opportunities

Employee discounts via Perk Box

Uniform laundry service

Cycle to Work scheme

Social events and activities

Pension scheme

Employee mental health support

Recognition programs

Qualifications

• Minimum 5 years of continuous, verifiable employment history.
• Experience with post-room functions and security awareness.

Responsibilities

• Receive, x-ray, and log all deliveries accurately.
• Ensure outgoing couriers are logged and signed for.
• Greet visitors and carry out relevant security procedures.

Skills

Customer Service

Communication Skills

Post-Room Procedures

Security Awareness

Computer Literacy

Tools

Omnipost System

MyTag System

Job description

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Job Purpose

We are seeking an experienced Post-Room Security Officer to work as part of a team based within a newly built, prestigious development in Paddington, London.

Your key duties will include receiving, x-raying and logging all deliveries accurately onto the post room system and ensuring smooth day-to-day running.

This is a full-time role working 0700-1900 Monday to Friday.

We offer a competitive rate of pay of £13.94 per hour and you will be entitled to 28 days of holiday per annum including bank holidays.

At Vigilant Security we pride ourselves in offering an exemplary welcome to our clients, combining the three key disciplines of reception, concierge and security.

Key Responsibilities

• A good working knowledge of post-room procedures to help tenants with queries
• Ensure all outgoing couriers are logged correctly and signed for by the courier in collection
• Log all incoming Royal mail on the Omnipost system
• Hand all outgoing Royal mail to Royal Mail
• Log all incoming couriers/deliveries on the MyTag system and obtain signatures upon collection
• Proficient use of relevant communication equipment and good communication skills
• Greet visitors and carry out relevant security procedures
• Undertake patrols and inspections as instructed
• Adhere to all H&S policies
• Perform additional duties as reasonably required
• Assist staff and visitors as needed
• Prevent unauthorized access to prohibited areas
• Maintain accurate incident records

Person Specification

• Professional, driven, flexible, enthusiastic, proactive, self-motivated team player
• Passion for high customer service standards
• Ability to deliver high-quality customer service
• Excellent interpersonal and communication skills
• Immaculate presentation and telephone etiquette
• Ability to work independently and use initiative
• Experience with post-room functions and security awareness
• Ability to work under pressure and prioritize tasks
• Maintain confidentiality
• Computer literacy and good email etiquette
• Minimum 5 years of continuous, verifiable employment history

What We Offer

• Competitive salary within the corporate sector
• 28 holidays including bank holidays
• Training and development opportunities
• Upskilling where applicable
• Employee discounts via Perk Box
• Uniform laundry service
• Cycle to Work scheme
• Social events and activities
• Pension scheme
• Employee mental health support
• Recognition programs