Security Patrol Officer

Falck Fire Services; Sunderland; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Company uniform provided.

Overtime opportunities

Training and career development

Job summary

Falck Fire Services UK is recruiting for Permanent and Relief Security Patrol Officers to be based in the Sunderland area (SR5). You will provide security, patrol and access control, and support emergency response and site safety on a 4 on 4 off shift pattern.

A comprehensive training programme and uniform are provided. Applicants must hold a valid SIA licence, a driving licence with access to a vehicle, and be prepared for vetting (BS7858).

Qualifications

• Valid SIA Licence is essential.
• Manual driving licence and access to a vehicle is essential.
• BS7858 screening/vetting process applies.
• Full five-year work/education history required with full company details.

Responsibilities

• Security patrol, monitoring and control of visitors/staff.
• Support Emergency Response Team functions during activations.
• Open/close gates and barriers; manage site access and turnstiles.

Skills

Excellent interpersonal skills

Customer service

Time management

Tools

Microsoft Word

Job description

Falck Fire Services UK is a value-based organisation, and our values are not just something we talk about, it is what characterises Falck employees. Falck’s values and corporate promise “Here to help”, are lived out to a wide extent. Not least in our Operation where employees provide assistance and care to people in emergency 24/7/365.

Now an exciting opportunity has arisen for Permanent and Relief Security Patrol Officers within Falck Fire Services UK Limited based in the Sunderland Area (SR5).

Role Responsibility:

• Security provision, patrolling, Inspection, monitoring and Control of visitors and/or staff during normal work activities and in the event of emergency conditions.
• Participate in required Emergency Response Team (ERT) Functions such as support with roll calls during emergency activations.
• Opening of emergency access gates
• Closure of barriers and barrier gates
• Support AESC staff with roll calls in the event for fire/emergency
• Building evacuations (if requested)
• Facilitate Blue light services whilst they are on site
• Co-ordinate site access for blue light services
• Support the AESC Site Main Controller (SIC)
• Support the AESC Roll Call Co-ordinator (RCC)
• Act as “runners” during incidents
• Control of staff and contractors during ERT incidents
• Carry out routine patrols and investigation of security detection activations using CCTV and physical observations in line with GDPR rules.
• Control of staff and contractors during normal operations
• Direct staff and/or visitors to specific areas and accompany them if required
• Monitor site turnstiles
• Report incidents when observed and participate in investigations (as required)
• Facilitate and operate the booking in and out of tankers, vehicles and cranes etc on to the main site
• Control activities on the main car parking areas to ensure security and safety for users
• Control of vehicles and vehicular access during normal and abnormal operations.
• Carry out site inductions for visitors, starters, interviewees etc
• Support random drug & alcohol testing (as required)
• Conduct random/prescribed car searches (as required)
• Enforce site bans/barring for ex-employees/contractors (as required)
• Presenting a smart, alert, visible and commanding security presence at all times, at the premises of our clients.
• Greeting, assisting, and directing members of the public visiting the premises of our clients.
• Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.
• Writing complete and accurate handover and incident reports and taking appropriate action as required on all reports passed to the employee at the commencement or during a duty shift.
• Ensuring the safety and security of our client’s buildings and assets by carrying out all duties in adherence with the Site Assignment Instructions
• Working as part of a team to provide Conflict Resolution assistance at client premises where there is a potential for conflict.

We offer:

• Competitive hourly rate of £13.55 P/H
• Working a mixture days, nights and weekends shift. Applicants must be flexible;
• The potential for additional overtime
• Full and ongoing training with a view for career development including opportunities to progress;
• Company uniform provided.

Candidate Requirements:

• Valid SIA Licence (essential)
• Driving Licence and access to vehicle. (Essential) - Manual Driving Licences Only
• Required to complete health surveillance.
• Required to go through BS7858 screening and vetting process.
• Fully Comprehensive 5 year work/education history; including full company names, addresses and landline contact numbers for the vetting process.
• Excellent interpersonal, communication and customer service skills with the ability to communicate effectively with staff and external customers.
• Computer literate, with keyboard skills and experience of word-processing, (Microsoft Word)
• Reliable with excellent time-management skills
• Available to travel to 2 cover other sites in the region if required.
• Security systems knowledge.
• Telephone/switchboard skills.
• First Aid Training would be an advantage.
• High degree of flexibility when required.

What FFS UK can offer you:

• Competitive hourly rate of: £13.55 per hour
• Set 4 on 4 off shift pattern (working 2 days, 2 nights)
• Opportunity for overtime (covering annual leave & sickness)
• Option to join Cycle2Work salary sacrifice scheme (if eligible)
• Option to Join Westfield Health Cash Plan (if eligible)
• Access to Blue Light Discount Card & App (via company email)
• Annual Leave entitlement of: 235.2hrs per calendar year (Jan-Dec)
• Access to the companies free Employee Assistance Programme via Legal & General