Security Operations Leader (Multi-Site)

Mitie Group; Sheffield; On-site; GBP 55,000 - 75,000; Full time

Job summary

Mitie Group is seeking an experienced Security Operations Manager to lead the delivery of security services across multiple sites. You will focus on operational excellence, customer service, and strong team leadership to ensure contracts meet customer requirements and company standards.

In this role you will recruit and develop high-performing teams, manage budgets and resources, and act as Duty Manager on a rota.

Qualifications

• Essential: 2 years' experience in security management or operational leadership.
• Front Line SIA Licence and full UK driving licence with ≤3 points.
• Proven experience managing teams across multiple locations.

Responsibilities

• Lead day-to-day delivery of security operations across multiple sites.
• Manage contracts to meet customer requirements and company standards.
• Drive operational excellence through planning, performance management, and resource allocation.
• Act as Duty Manager on rota and handle incidents/out-of-hours escalations.
• Manage client relationships and deliver service reports and updates.
• Ensure compliance with SIA licensing and legislation.

Skills

Security management

Operational leadership

Team development

Customer relationship management

Incident management

Communication

Budgeting

Stakeholder management

Education

Front Line SIA Licence

IOSH Managing Safely / HABC Level 3

Job description

Mitie Group is seeking an experienced Security Operations Manager to lead the delivery of security services across multiple sites. You will focus on operational excellence, customer service, and strong team leadership to ensure contracts meet customer requirements and company standards.

In this role you will recruit and develop high-performing teams, manage budgets and resources, and act as Duty Manager on a rota.