Security Operations Leader - Build & Run 24/7 SOC

BT Group; Manchester; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

10% on target annual bonus

Online private GP 24/7 for you and IM/

Carers leave up to 2 weeks

Job summary

BT Group is seeking a Security Operations Manager in Manchester to lead a new security operations team and deliver in-life managed security services for UK customers, including Critical National Infrastructure. The role requires technical leadership, incident handling and governance across a 24/7 environment.

You will recruit, onboard and develop a 15–20 person team, ensuring high performance while maintaining strong customer-focused culture and service commitments.

Qualifications

• Experience leading Network Security Operations or similar technical service environments.
• Proven ability to build trusted relationships and influence stakeholders at all levels.
• Effective leadership and communication skills, with the ability to set clear direction and engage teams.
• Experience managing major incidents, complex changes and risk-based decision making.
• Knowledge of network automation, scripting and continuous improvement practices.

Responsibilities

• Build and lead a new security operations team from the ground up, recruiting, onboarding and developing approximately 15-20 colleagues while establishing a high-performing, customer-focused culture.
• Lead the delivery of in-life managed security services for UK and Critical National Infrastructure customers, ensuring incidents, requests, changes and problems are resolved in line with service commitments.
• Provide technical leadership and oversight across security services, validating service designs and product specifications to ensure solutions are scalable, resilient and operationally effective.
• Collaborate with service delivery, acceptance and programme teams to ensure new services and customer solutions are transitioned successfully and delivered right first time.
• Manage, develop and support a team of Professionals and Specialists, fostering high levels of engagement, performance and continuous learning.
• Ensure reliable 24/7 service delivery through effective resource planning, capability development and succession planning, maintaining appropriate coverage across critical activities.

Skills

Security operations leadership

Incident management

Stakeholder engagement

Team building

Governance & compliance

Network security

Automation scripting

Job description

BT Group is seeking a Security Operations Manager in Manchester to lead a new security operations team and deliver in-life managed security services for UK customers, including Critical National Infrastructure. The role requires technical leadership, incident handling and governance across a 24/7 environment.

You will recruit, onboard and develop a 15–20 person team, ensuring high performance while maintaining strong customer-focused culture and service commitments.