Security Operations Lead (Site & Team Mentor)

Mitie Group plc.; Blackmore End; On-site; GBP 12,000 - 18,000; Full time

Job summary

Mitie Group plc. is seeking a dedicated Security Officer to protect client sites, monitor access, and respond to incidents in line with AI's and site procedures. You will be the first point of contact on site and work to meet KPIs and SLA targets.

The role requires SIA DS Licence, reliable attendance, good English, and the ability to work with CCTV, alarms, and reporting. You will train on-site teams, maintain records, and uphold safety and data protection standards.

Qualifications

• Previous security experience.
• SIA DS Licence is required.
• Excellent verbal and written English.
• Good literacy and communication skills.
• Able to use computer systems.
• Reliable, self-motivated and able to work on own initiative.
• Ability to solve problems and prioritise.
• Tact and diplomacy with people at all levels.

Responsibilities

• To be responsible for the day-to-day operation of Security.
• Be the first point of contact for the Security team and ensure standards of dress, discipline and conduct are met.
• Assist in on-going training to resident security teams and induct new officers to site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarms.
• Develop teamwork within the workforce and maintain high morale.
• Assist in reviewing security officer performance and development.
• Assist in investigations of security/equipment issues (thefts, missing items, complaints).
• Provide customer/client liaison as required.
• Ensure Assignment Instructions are followed by security and shipping personnel.
• Convey important messages in the Security Handover and ensure logs are up to date.
• Ensure security records are kept up to date.
• Ensure compliance with data protection legislation.

Skills

Security experience

SIA DS Licence

Excellent English

IT literacy

Reliable & self-motivated

Problem solving

Time keeping

Tools

CCTV systems

Job description

Mitie Group plc. is seeking a dedicated Security Officer to protect client sites, monitor access, and respond to incidents in line with AI's and site procedures. You will be the first point of contact on site and work to meet KPIs and SLA targets.

The role requires SIA DS Licence, reliable attendance, good English, and the ability to work with CCTV, alarms, and reporting. You will train on-site teams, maintain records, and uphold safety and data protection standards.