Security Operations Center Analyst

PayPoint plc; Welwyn Garden City; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

On-site gym

Benefits portal

Pension

Career progression

Life assurance 3x salary

Cycle2Work

Dental insurance

TasteCard dining

Job summary

PayPoint plc in Welwyn Garden City is seeking a Security Operations Centre (SOC) Analyst to monitor and respond to security events across our network, ensuring service availability for retailers and consumers.

You will join a 24/7 rotating shift and work with tools like Zscaler, CrowdStrike, Splunk, and PowerShell, contributing to continuous security improvements and stakeholder support.

Qualifications

• Strong passion for IT and cyber security.
• Excellent problem-solving and attention to detail.
• Excellent written and verbal communication.
• Experience with 24/7 rota is beneficial.

Responsibilities

• Monitor and manage IT and security incidents.
• Investigate and resolve cyber security events with the SOC team.
• Identify root causes and escalate when needed.
• Support stakeholders to enhance PayPoint's security posture.
• Participate in a 24/7 rotating shift pattern.

Skills

Cyber security enthusiasm

Problem solving

Communication skills

Attention to detail

Tools

Zscaler

SolarWinds

CrowdStrike

Splunk

PowerShell

Bash

Azure

SIEM

Job description

Are you ready to play a crucial role in the day-to‑day operations of PayPoint, a leading service provider across the United Kingdom? We are currently seeking passionate and enthusiastic individuals to join our Security Operations Centre (SOC) team located in Welwyn Garden City.

Why work with us?

As a Security and Batch Operations Analyst, you will be at the forefront of maintaining the operational controls necessary to deliver high-quality services to our clients, retailers, and consumers. Our SOC team monitors and responds to alerts and events from our network, ensuring service availability and security. You will be part of a fun and engaging team, contributing to the continuous improvement of our security configurations, practices, and processes

What will you be doing?

• Monitor and manage both IT and Security incidents.
• Investigate and resolve cyber security events, collaborating with the SOC team.
• Conduct investigations into the root cause of security events, escalating when necessary.
• Support internal and external stakeholders to enhance PayPoint's security posture.
• Be part of a 24/7 rotating shift pattern (4 days on, 4 days off)

What would we like from you?

• Passion for the IT sector with a keen interest in Cyber Security.
• Strong problem-solving skills and attention to detail.
• Knowledge of Windows Desktop and Server OS’s (2012 to 2019), Microsoft Office 365, and Windows Servers Services (DHCP, DNS, AD).
• Excellent written and verbal communication skills

It would be great if you already have…

• Experience in a 24/7 rota within IT or Security.
• Understanding of PCI-DSS compliance.
• Scripting capability, especially using PowerShell Bash.
• Familiarity with tools like zScaler, Solarwinds, Crowdstrike, Splunk.
• Experience with batch automation tools, Linux, and Azure.
• Working knowledge of SIEM Tools.
• Experience in Event Analysis, Triage, Incident Handling, and Root‑Cause identification.

What can we do for you?

• On‑site gym at our office (Free), and nationwide corporate rate gym membership
• Online benefits portal where you can access lots of deals, discounts - for example of shopping or holidays
• Contributory company pension scheme
• Progression and Development routes
• Life assurance of 3 x annual gross salary, with the option to purchase additional cover
• You’re also able to purchase a range of benefits at a discounted rate including, critical illness cover, bicycles via our Cycle2Work scheme, dental insurance and TasteCard dining discount card

At PayPoint, we are committed to creating a culture that empowers all our people to thrive and feel a sense of belonging. Join us in our head office in Welwyn Garden City and be part of a rewarding experience where your skills and passion make a difference.