Security Officer – SIA Licensed, CCTV & Access Control

Mitie Group plc.; Basingstoke; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Equal opportunities employer

Diversity and inclusion focus

Employee growth and development

Job summary

Mitie is seeking a Security Officer for Network Rail in Basingstoke to safeguard people and property while delivering excellent customer service. The role requires a valid SIA licence and a proactive, professional presence on site.

The successful candidate will work Monday to Friday on a 12-hour shift rota, handling access control, CCTV, alarms, and incident response with calm professionalism and attention to safety.

Qualifications

• SIA Licence is essential.
• Experience in security roles preferred.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Flexible approach to working hours.
• Excellent customer service skills.
• Willingness to go above and beyond for clients and visitors.
• Ability to remain calm under pressure.
• Knowledge of Health and Safety at Work Act and related laws.

Responsibilities

• Maintain a professional presence: determined, trustworthy, attentive, and approachable.
• Welcome clients and visitors warmly and manage ID badges.
• Operate phones, emails, IT systems, CCTV, alarm systems and access control (doors and car park).
• Monitor and respond to suspicious activity and potential criminal behaviour.
• Maintain control of incidents until emergency services arrive.
• Record, report, and escalate incidents to the Account Manager.

Skills

Knowledge of security procedures

Excellent customer service

Strong teamwork

Health & safety awareness

Effective communication

Education

SIA Licence - Door Supervision or Security Guarding

Job description

Mitie is seeking a Security Officer for Network Rail in Basingstoke to safeguard people and property while delivering excellent customer service. The role requires a valid SIA licence and a proactive, professional presence on site.

The successful candidate will work Monday to Friday on a 12-hour shift rota, handling access control, CCTV, alarms, and incident response with calm professionalism and attention to safety.