Flexible Security Officer – Client-Focused & Calm

Mitie Cleaning & Hygiene Services; Basingstoke; On-site; GBP 15,000 - 21,000; Part time

Job summary

Mitie Cleaning & Hygiene Services is seeking a Security Relief Officer for the Winchester, Basingstoke and Andover areas. This part-time role involves welcoming visitors, monitoring CCTV and alarms, and maintaining safety across sites.

You will need a valid SIA licence and strong customer service skills. The position offers flexible shifts in a diverse environment with emphasis on safety and professional conduct.

Qualifications

• SIA Licence (Door Supervision or Security Guarding) is essential.
• Strong customer service and communication skills are required.
• Willingness to work part-time and flexible shifts.

Responsibilities

• Maintain a professional presence, being attentive and approachable.
• Welcome clients and visitors; issue and manage ID badges.
• Operate CCTV, alarm systems, and IT systems as required.
• Monitor and respond to suspicious activity or potential criminal behaviour.
• Maintain control of incidents until emergency services arrive.
• Record, report and escalate incidents to the Account Manager.

Skills

Customer service

Teamwork

Communication

Health & Safety

Security procedures

Education

SIA Licence

Tools

CCTV

Alarm systems

IT systems

Access control

Job description

Mitie Cleaning & Hygiene Services is seeking a Security Relief Officer for the Winchester, Basingstoke and Andover areas. This part-time role involves welcoming visitors, monitoring CCTV and alarms, and maintaining safety across sites.

You will need a valid SIA licence and strong customer service skills. The position offers flexible shifts in a diverse environment with emphasis on safety and professional conduct.