Security Officer - Newbury - RG14

Ward Security; Newbury; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Rewards Platform

EAP

Life Assurance

Pension Scheme

Cycle to Work

Referral Scheme

Career Development

Job summary

Ward Security is seeking an experienced Security Officer for a prominent site in Newbury. You will help maintain a secure, professional and welcoming environment for staff and visitors, handling enquiries and ensuring security procedures are followed at all times.

You will hold a valid SIA Licence and a full UK manual driving licence, bring strong customer service and communication skills, and report incidents clearly.

Qualifications

• A valid SIA Licence and full UK manual driving licence.
• At least one year of experience as a Security Officer, including corporate security experience.
• Five years of checkable work history.
• Excellent customer service, communication and interpersonal skills.
• Professional attitude, appearance and approach to responsibilities.
• Strong observation skills and attention to detail.
• Good IT literacy and ability to operate detection systems and emergency equipment.
• Ability to produce clear, concise verbal and written reports.
• Strong organisational skills and the ability to work independently and proactively.

Responsibilities

• Customer Service and Reception: Welcome staff and visitors, provide information, and maintain a professional approach.
• Security and ID Checks: Perform ID checks, stay vigilant, report concerns to supervisor.
• Emergency Response: Respond to emergencies and manage health and safety risks.
• Incident Reporting: Record incidents clearly and accurately as required by management.
• Site Standards: Maintain a clean, professional reception, foyer, staff area and boardroom.
• Independent Working: Use initiative and support day-to-day site operations.

Skills

Customer service

Communication

Interpersonal skills

Education

SIA Licence

UK Driving Licence

Job description

Do you have previous security experience and excellent communication skills? Do you take pride in delivering exceptional customer service while maintaining a professional approach?

Can you stay calm under pressure, respond positively to challenges and help create a safe, welcoming environment for staff and visitors? - we want to hear from you.

Ward Security is looking for an experienced and adaptable Security Officer to join our team at a prominent site in Newbury. You’ll play an important role in maintaining site security, supporting staff and visitors, responding to emergencies and ensuring the highest standards of professionalism and customer service.

Location: Newbury, RG14
Pay Rate: £13.45 per hour
Shift Pattern: 3 days, 3 nights, 3 days off — 56 hours per week
Requirements: Valid SIA Licence and full UK manual driving licence

What you can expect

At Ward Security, we’re committed to supporting our people through a range of benefits and opportunities, including:

• ReWard Benefits Platform: Discounts on gym memberships, major retailers and travel suppliers, plus restaurant, supermarket and cinema offers.
• Employee Assistance Programme: Free, confidential support available 24/7.
• Life Assurance: Additional peace of mind for you and your loved ones.
• Company Pension Scheme: Helping you plan for the future.
• Cycle to Work Scheme: Save on the cost of cycling equipment.
• Employee Referral Scheme: Opportunities to benefit from referring new colleagues.
• Training and Career Development: Opportunities to build your skills and progress within Ward Security.

About the Role

As a Security Officer, you’ll help maintain a secure, professional and welcoming environment. You’ll act as a key point of contact for staff and visitors, ensuring enquiries are handled efficiently and security procedures are followed at all times.

Your responsibilities will include:

• Customer Service and Reception: Welcome and assist staff and visitors, provide clear information in person, over the phone and by email, and maintain a professional approach.
• Security and ID Checks: Carry out identification checks, remain vigilant and report any security concerns to the supervisor or duty manager.
• Emergency Response: Respond appropriately to emergencies, manage conflict professionally when required and remain alert to health and safety risks.
• Incident Reporting: Record incidents clearly and accurately, meeting the standards expected by management.
• Site Standards: Help maintain a clean, tidy and professional reception, foyer, staff area and boardroom, including supervising cleaning staff where required.
• Independent Working: Use your initiative, remain proactive when issues arise and support the smooth day-to-day running of the site.

What we’re looking for?

To be successful in this role, you’ll need:

• A valid SIA Licence and full UK manual driving licence.
• At least one year of experience working as a Security Officer, including experience in a corporate security environment.
• A minimum of five years’ checkable work history.
• Excellent customer service, communication and interpersonal skills.
• A professional attitude, appearance and approach to your responsibilities.
• Strong observation skills and attention to detail.
• Good IT literacy and the ability to operate detection systems and emergency equipment.
• The ability to produce clear, concise verbal and written reports.
• Strong organisational skills and the ability to work independently, remain proactive and respond effectively to challenges.

What happens next?

Our Talent Team carefully reviews every application and is here to support you throughout your recruitment journey. We’ll keep you informed at every stage and, whatever the outcome, we’ll always get back to you.