Security Officer - Newbury - RG14

Team Ward; Newbury; Sur place; GBP 15 000 - 22 000; Plein temps

Avantages offerts par ce poste

ReWard Benefits Platform

Employee Assistance Programme

Life Assurance

Company Pension Scheme

Cycle to Work Scheme

Employee Referral Scheme

Training and Career Development

Résumé du poste

Ward Security is seeking an experienced Security Officer for a prominent site in Newbury. You will maintain security, assist staff and visitors, and respond to emergencies with a high standard of professionalism and customer service.

Responsibilities include greeting guests, performing ID checks, handling inquiries, reporting incidents, and ensuring site standards are met. Prior experience and a valid SIA licence are essential.

Qualifications

• Valid SIA Licence and full UK manual driving licence.
• Minimum of 1 year of experience as a Security Officer, preferably in a corporate setting.
• Excellent customer service and communication skills.

Responsabilités

• Welcome and assist staff and visitors; provide information in person, by phone and email.
• Carry out identification checks and report security concerns.
• Respond to emergencies and manage health and safety risks calmly.
• Record incidents clearly and accurately.
• Maintain a clean, professional reception and surrounding areas.
• Work independently and use initiative to keep site running smoothly.

Connaissances

Customer service

Communication

SIA Licence

Driving licence

Team player

Description du poste

Do you have previous security experience and excellent communication skills? Do you take pride in delivering exceptional customer service while maintaining a professional approach?

Can you stay calm under pressure, respond positively to challenges and help create a safe, welcoming environment for staff and visitors? - we want to hear from you.

Ward Security is looking for an experienced and adaptable Security Officer to join our team at a prominent site in Newbury. You'll play an important role in maintaining site security, supporting staff and visitors, responding to emergencies and ensuring the highest standards of professionalism and customer service.

Location: Newbury, RG14
Pay Rate: £13.45 per hour
Shift Pattern: 3 days, 3 nights, 3 days off - 56 hours per week
Requirements: Valid SIA Licence and full UK manual driving licence

What you can expect

At Ward Security, we're committed to supporting our people through a range of benefits and opportunities, including:

• ReWard Benefits Platform: Discounts on gym memberships, major retailers and travel suppliers, plus restaurant, supermarket and cinema offers.
• Employee Assistance Programme: Free, confidential support available 24/7.
• Life Assurance: Additional peace of mind for you and your loved ones.
• Company Pension Scheme: Helping you plan for the future.
• Cycle to Work Scheme: Save on the cost of cycling equipment.
• Employee Referral Scheme: Opportunities to benefit from referring new colleagues.
• Training and Career Development: Opportunities to build your skills and progress within Ward Security.

About the Role

As a Security Officer, you'll help maintain a secure, professional and welcoming environment. You'll act as a key point of contact for staff and visitors, ensuring enquiries are handled efficiently and security procedures are followed at all times.

Your responsibilities will include:

• Customer Service and Reception: Welcome and assist staff and visitors, provide clear information in person, over the phone and by email, and maintain a professional approach.
• Security and ID Checks: Carry out identification checks, remain vigilant and report any security concerns to the supervisor or duty manager.
• Emergency Response: Respond appropriately to emergencies, manage conflict professionally when required and remain alert to health and safety risks.
• Incident Reporting: Record incidents clearly and accurately, meeting the standards expected by management.
• Site Standards: Help maintain a clean, tidy and professional reception, foyer, staff area and boardroom, including supervising cleaning staff where required.
• Independent Working: Use your initiative, remain proactive when issues arise and support the smooth day-to-day running of the site.

What we're looking for?

To be successful in this role, you'll need:

• A valid SIA Licence and full UK manual driving licence.
• At least one year of experience working as a Security Officer, including experience in a corporate security environment.
• A minimum of five years' checkable work history.
• Excellent customer service, communication and interpersonal skills.
• A professional attitude, appearance and approach to your responsibilities.
• Strong observation skills and attention to detail.
• Good IT literacy and the ability to operate detection systems and emergency equipment.
• The ability to produce clear, concise verbal and written reports.
• Strong organisational skills and the ability to work independently, remain proactive and respond effectively to challenges.

What happens next?

Our Talent Team carefully reviews every application and is here to support you throughout your recruitment journey. We'll keep you informed at every stage and, whatever the outcome, we'll always get back to you.

Ready to Take the Next Step?

If you're an experienced Security Officer who takes pride in professionalism, customer service and maintaining a safe environment, we'd love to hear from you.

Who We Are:

Ward Security is a leading security specialist, delivering security strategies, solutions, and services to businesses across the UK. Our services include security personnel, CCTV security systems, property management, canine services, key holding services, response alarm systems, and more.

With over 1600+ of our amazing people operating nationally, we seek the best talent to uphold our vision: "To lead our sector by what we believe in, not our market share."

Why Work for Us?

At Ward, our people are at the heart of everything we do. We value individuals who take pride in their work, demonstrate professionalism and are committed to delivering exceptional service. In return, we recognise and celebrate the contributions our people make, creating an environment where everyone has the opportunity to feel valued and succeed.

At Ward, we believe in investing in our people. Whether you're starting your career in security or ready to take your next step, we'll support you every step of the way with training, development, and clear career pathways, from frontline roles through to leadership.

Your wellbeing matters. We're committed to supporting the mental health and wellbeing of our people through our dedicated in-house Mental Health Team and Wellbeing Platform. We're passionate about creating a supportive workplace where our people feel cared for, respected and empowered to thrive.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law.

As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.