Security Officer – London Flagship Destination

Anchor Group Services; Greater London; Hybrid; GBP 18.000 - 23.000; Vollzeit

Benefits dieser Stelle

Access to Anchor Academy training

Full uniform provided

Free Employee Assistance Programme 24/

Cycle to Work Scheme

Auto Enrolment Pension

Zusammenfassung

Anchor Group Services in London is recruiting Security Officers for The Elephant, a landmark mixed-use development at Elephant & Castle. The Elephant is set to become a vibrant destination where residents, visitors, retailers and communities come together.

As a Security Officer you will patrol retail, residential and public spaces, respond to incidents, monitor access control and help maintain a safe, welcoming environment while delivering excellent customer service.

Qualifikationen

• Essential: Valid frontline SIA Door Supervisor (DS) or Security Guarding (SG) licence.
• Desirable: CCTV Licence and/or Previous CCTV/Control Room experience.
• Full 5-year checkable employment history.
• Previous security experience within retail, corporate, residential or public-facing environments.
• Customer service experience and confidence handling conflict professionally.
• Ability to remain calm and professional under pressure.
• Strong observational and problem-solving skills.
• Flexible approach to shift work including weekends and bank holidays.
• Professional appearance and high personal standards.
• Access to a range of nationally recognised courses via Anchor Academy.
• Access to SIA and First Aid training at discounted rates, with financial support available.
• Auto Enrolment Pension with applicable earnings.
• Cycle to Work Scheme Available.
• Full uniform provided.

Aufgaben

• Protect people, property and assets in accordance with site procedures and Assignment Instructions.
• Conduct regular patrols across retail, residential and public areas, identifying and reporting any security or safety concerns.
• Provide a visible, professional and reassuring presence for residents, visitors, retailers and contractors.
• Respond promptly and effectively to incidents, emergencies and requests for assistance.
• Monitor access control, challenge unauthorised persons and ensure site security procedures are followed.
• Manage and de-escalate incidents involving anti-social behaviour, suspicious activity or conflict.
• Operate CCTV systems and other security equipment where authorised.
• Complete accurate incident reports, occurrence logs and electronic records.
• Support planned events, community activities and promotional initiatives across the development.
• Liaise professionally with emergency services, local authorities and other stakeholders when required.
• Deliver excellent customer service by assisting visitors and providing information where needed.Maintain issued equipment, radios and uniform standards whilst promoting professionalism at all times.

Kenntnisse

SIA Licence

Customer Service

Conflict Management

Calm Under Pressure

Observational Skills

Problem Solving

Flexible Shifts

Professional Appearance

5-Year History

Tools

CCTV Licence

Jobbeschreibung

Anchor Group Services in London is recruiting Security Officers for The Elephant, a landmark mixed-use development at Elephant & Castle. The Elephant is set to become a vibrant destination where residents, visitors, retailers and communities come together.

As a Security Officer you will patrol retail, residential and public spaces, respond to incidents, monitor access control and help maintain a safe, welcoming environment while delivering excellent customer service.