Relief Security Officer — Safe, Welcoming Spaces

Anchor Group Services Ltd; Greater London; On-site; GBP 19,286 - 22,041; Full time

Benefits offered by this job

Employee Assistance Programme

Anchor Academy training

Discounted SIA training

Cycle to Work Scheme

Auto Enrolment Pension

Job summary

Anchor Group Services is seeking Relief Security Officers for The Elephant development in London. You will protect people and property, patrol various areas, and provide a visible, professional presence with top-tier customer service.

The role requires an active frontline SIA Door Supervisor licence and flexibility to cover shifts. Training access via Anchor Academy and discounted courses are offered as part of a broad benefits package.

Qualifications

• Experience in providing high-quality customer service in retail, corporate or public-facing environments.
• Strong observation and problem-solving skills with ability to de-escalate situations.
• Capable of working flexible shifts, including weekends and bank holidays.
• Professional appearance and adherence to site procedures and safety rules.

Responsibilities

• Carry out patrols across retail, residential and public spaces.
• Respond to incidents and emergencies promptly and effectively.
• Monitor access control and challenge unauthorised persons on site.
• Complete accurate incident reports and maintain logs and records.
• Deliver excellent customer service to visitors, residents and staff on site.

Skills

Customer service

Observation skills

Security awareness

Professional communication

Education

SIA Door Supervisor licence (frontline)

CCTV Licence (desirable)

Job description

Anchor Group Services is seeking Relief Security Officers for The Elephant development in London. You will protect people and property, patrol various areas, and provide a visible, professional presence with top-tier customer service.

The role requires an active frontline SIA Door Supervisor licence and flexibility to cover shifts. Training access via Anchor Academy and discounted courses are offered as part of a broad benefits package.