Security Officer- College Campus- Crewe

Alpha Omega Securities Ltd; Crewe; Hybrid; GBP 31,000 - 42,000; Full time

Benefits offered by this job

Flexible working arrangements

Guaranteed Interview Scheme

Job summary

Alpha Omega Securities Ltd. is seeking a College Campus Security Officer to create a safe, welcoming environment for students, staff and visitors at Crewe College.

You will be a visible security presence, engage with the campus community, support safeguarding and wellbeing, and help maintain an inclusive culture while complying with college policies.

Qualifications

• Valid SIA Door Supervisor Licence.
• Enhanced DBS Check (or willingness to obtain one prior to employment).
• First Aid at Work qualification.
• Knowledge of safeguarding legislation and the Prevent Duty.
• Experience in education, campus or community security.

Responsibilities

• Maintain a highly visible security presence across the campus through patrols of buildings, entrances, social areas, car parks and perimeters.
• Build positive relationships with students, staff and visitors; remain approachable, courteous and supportive.
• Provide guidance, directions and assistance; balance vigilance with excellent customer service.
• Identify potential security, welfare or behavioural concerns and take proactive action to prevent escalation.
• Record incidents and actions using digital reporting systems; communicate with Control Room and emergency services as needed.
• Assist during emergencies, evacuations and fire drills; support safeguarding procedures.

Skills

SIA Door Supervisor Licence

Excellent communication

Conflict de-escalation

De-escalation

First Aid at Work

Interpersonal skills

Tools

Radios

Body-worn cameras

Digital reporting systems

Job description

Location: Crewe, Cheshire
Reports to: Contract Manager / Site Supervisor

Job Purpose

As a College Campus Security Officer, you will play a vital role in creating and maintaining a safe, secure and welcoming environment for students, staff and visitors.

This is much more than a traditional security role. You will be a visible, approachable presence across the campus, helping to deter crime and anti-social behaviour while building positive relationships within the college community. Working closely with college staff, you will support safeguarding, promote wellbeing, and contribute to an inclusive culture where everyone feels safe, respected and supported.

Key Responsibilities

• Campus Presence & Student Engagement
• Provide a highly visible and professional security presence through regular patrols of buildings, entrances, social areas, car parks and campus perimeters.
• Build positive relationships with students, staff and visitors by remaining approachable, courteous and supportive at all times.
• Balance vigilance with excellent customer service, ensuring the campus remains both secure and welcoming.
• Offer guidance, directions and assistance to students, staff and visitors where required.
• Identify potential security, welfare or behavioural concerns and take proactive action to prevent escalation.
• Respond promptly, professionally and appropriately to security incidents, emergencies and welfare concerns.
• Accurately record incidents, observations and actions using the company’s digital reporting systems.
• Communicate effectively with the Control Room, college representatives and emergency services where necessary.
• Resolve conflict using effective communication and de-escalation techniques.
• Report safeguarding concerns in accordance with both company and college procedures.

Security, Safety & Compliance

• Monitor access control points to ensure only authorised persons gain entry to restricted areas.
• Carry out routine security inspections of doors, gates, buildings, alarms and perimeter security.
• Identify and report hazards, maintenance issues or environmental concerns including defective lighting, damaged property or blocked fire exits.
• Maintain a thorough understanding of college policies, safeguarding procedures, health and safety requirements and emergency arrangements.
• Assist during emergency incidents, evacuations and fire drills as required.

Partnership Working

• Work collaboratively with college staff, facilities management, emergency services and partner agencies to maintain a safe learning environment.
• Share relevant information and intelligence that may assist in preventing incidents or improving campus safety.
• Support college events, enrolment periods, open evenings and other activities where a security presence is required.
• Promote a culture of respect, responsibility and inclusion throughout the college community.

Person Specification

• Valid SIA Door Supervisor Licence.
• Enhanced DBS Check (or willingness to obtain one prior to employment).
• Excellent communication and interpersonal skills.
• Ability to remain calm, professional and confident under pressure.
• Strong conflict management and de-escalation skills.
• Experience or confidence in carrying out physical intervention where necessary and in accordance with training.
• Competent in using radios, body-worn cameras and digital reporting systems.
• Ability to travel reliably to Crewe College.
• Smart, professional appearance and commitment to wearing company uniform.
• Flexible approach to working hours to support operational requirements.
• First Aid at Work qualification.
• Previous experience within education, campus or community security.
• Knowledge of safeguarding legislation and the Prevent Duty.
• Understanding of issues affecting young adults within educational settings.

Hours of Work

• 60hours per week.
• College term-time only
• Base working hours of Monday-Friday 08:00-18:00 plus extended hours.
• Flexibility to work additional hours during college events, enrolment periods and where operational requirements require.

Values & Behaviours

We are looking for individuals who consistently demonstrate our core values by:

• Acting with professionalism, integrity and accountability.
• Treating everyone with dignity, fairness and respect.
• Remaining approachable, patient and empathetic when supporting students and visitors.
• Taking pride in creating a safe, inclusive and welcoming environment.
• Demonstrating initiative, sound judgement and a proactive approach to problem solving.
• Working collaboratively with colleagues and the wider college community.

Our Commitment to Inclusion and Flexibility

At Alpha Omega Securities Ltd, we are committed to creating a diverse, inclusive and accessible workplace where everyone has the opportunity to succeed.

We are proud to be a Disability Confident Committed Employer and welcome applications from candidates of all backgrounds and abilities.

As part of our commitment, we operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. If you wish to be considered under this scheme, please let us know within your application.

We are also happy to discuss flexible working arrangements throughout the recruitment process and during employment wherever operationally possible.