Security Officer: Calm Patrols & Visitor Support

Matchup; East Hagbourne; On-site; GBP 17,000 - 22,000; Part time

Job summary

Matchup is seeking a proactive Security Officer to protect visitors, staff, buildings and assets while delivering excellent customer service.

You will welcome and assist visitors, enforce security procedures, perform patrols, monitor CCTV, and respond to incidents in a calm, professional manner. Shifts include day and night coverage on a temporary basis, with a pay rate of £14.00 per hour.

Qualifications

• Excellent communication and organisational skills.
• Strong judgement and decision-making ability.
• A high level of integrity and professionalism.
• A proactive approach and the ability to remain calm under pressure.
• A polite, approachable and customer-focused manner.
• The ability to work independently and as part of a team.

Responsibilities

• Conduct regular foot and mobile patrols of designated internal and external areas, maintaining a visible and effective security presence.
• Monitor access points and help prevent unauthorised entry.
• Welcome employees, contractors, guests and visitors, ensuring they follow the required security procedures.
• Conduct searches and contractor permit checks in accordance with client requirements.
• Monitor CCTV from the control room, review incident footage and provide appropriate advice and guidance.
• Respond to alarms and dispatched calls, assess situations and take appropriate action to resolve security concerns.
• Manage conflict calmly and professionally, using de-escalation techniques whenever possible.
• Maintain accurate shift logs and incident reports, promptly communicating any irregularities to management.
• Enforce site rules, regulations and safety procedures.
• Liaise with local law enforcement and emergency services when required.
• Complete locking and unlocking duties at properties across the site.
• Address parking-related issues.
• Operate and maintain security equipment and vehicles safely and responsibly.
• Provide helpful, professional assistance to employees, contractors, guests and visitors.
• Support the Supervisor with campus engagement activities.

Skills

Communication

Judgement

Integrity

Calm under pressure

Customer-focused

Teamwork

Job description

Matchup is seeking a proactive Security Officer to protect visitors, staff, buildings and assets while delivering excellent customer service.

You will welcome and assist visitors, enforce security procedures, perform patrols, monitor CCTV, and respond to incidents in a calm, professional manner. Shifts include day and night coverage on a temporary basis, with a pay rate of £14.00 per hour.