Security Officer

ISS Facilities Services; Shrewsbury; On-site; GBP 16,000 - 23,000; Full time

Job summary

ISS Facilities Services is seeking a Security Officer to protect people, property and assets on a secure client site in the United Kingdom. You will patrol, monitor activity and control access, delivering a visible, safe and responsive security presence.

Applicants must have previous security experience and hold a valid frontline SIA licence for Security Guarding, Door Supervision or Close Protection, with knowledge of security systems and related technology.

Qualifications

• Minimum security experience and a valid frontline SIA licence.
• Knowledge of security systems and related technology.
• Great attention to detail and a consistent approach.
• Team player with good customer service skills.

Responsibilities

• Ensure site safety and protect people and property.
• Identify suspicious activities and maintain vigilance.
• Prevent unauthorized access and provide front‑of‑house support.
• Patrol the client’s site and stay updated on daily events.
• Build professional relationships with customers and colleagues.
• Adhere to Health & Safety procedures and report breaches.
• Work as part of a team or independently as required.

Skills

Security experience

Knowledge of security systems

Attention to detail

Customer service

Team player

Education

SIA front-line licence (Security Guarding / Door Supervision / Close Protection)

Job description

Working Pattern: 7 nights on / 4 days off / 3 days on / 7 off / 4 days on

Contract Type: Permanent

Hourly Rate: £14.45

Are you passionate about safety and delivering a great customer experience?

As a Security Officer with ISS, you will be at the forefront of creating a safe environment, protecting your colleagues and our customer's property, people and assets by providing exemplary security operations.

This is a secure site, and you will be required to complete SC clearance, which requires five years of checkable UK work history.

The Role

Always ensure the safety of the site and everyone on it.

Stay vigilant and identify any suspicious activities.

Prevent any unauthorised access and provide front-of-house support.

Patrol the client's site.

Keep up to date with all activities on site and have full knowledge of daily events.

Create positive, professional relationships with customers and colleagues.

Adhere to all Health & Safety procedures and ensure any breaches are reported.

Work as part of a team or independently, depending on site requirements.

About You

Previous security experience.

A valid front-line Security Guarding, Door Supervision or Close Protection SIA licence.

Knowledge and experience of security systems and other related technology.

Great attention to detail and a consistent approach.

A team player with good customer service skills.

New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team.

Previous security experience.A valid front-line Security Guarding, Door Supervision or Close Protection SIA licence.Knowledge and experience of security systems and other related technology.Great attention to detail and a consistent approach.A team player with good customer service skills.New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development.

Proud member of the Disability Confident employer scheme

Security Officer

Company: ISS Facilities Services Salary: from £14.45 an hour Hours: Full-time Location: Telford Working pattern: On-site Job type: Permanent Posting date: 4 Nov 2026 Closing date: 4 Dec 2026

Essential requirements

Previous security experience.A valid front-line Security Guarding, Door Supervision or Close Protection SIA licence.Knowledge and experience of security systems and other related technology.Great attention to detail and a consistent approach.A team player with good customer service skills.New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development.

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