Relief Security Officer

ISS Facilities Services

Greater London

On-site

GBP 18,000 - 23,000

Full time

2 days ago
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Job summary

ISS Facilities Services is seeking a reliable Security Relief Officer to join our team in London. You will safeguard client premises, protect employees and assets, respond to alarms, enforce access control and provide excellent visitor support.

This permanent, full-time role offers guaranteed hours with day, night and weekend shifts. A valid SIA licence and prior security experience are required; apprenticeship opportunities may be available for development.

Qualifications

  • Valid SIA licence.
  • Proven experience in security or related field.
  • Strong observational and communication skills.
  • Ability to remain calm under pressure and handle emergencies effectively.
  • Excellent customer service and interpersonal skills.
  • Knowledge of security protocols and procedures.
  • Flexibility to work various shifts, including days, nights and weekends.
  • New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development.

Responsibilities

  • Responsible for the physical security of client premises
  • Conduct regular patrols
  • Respond promptly to alarms and incidents, taking appropriate action
  • Enforce access control and verify the identity of individuals on-site
  • Provide excellent customer service by assisting and guiding visitors
  • Maintain detailed and accurate records of security-related activities
  • Collaborate with law enforcement and emergency services when necessary
  • Ensure high standards at all times, maintaining the professional image of ISS
  • Undertake induction and training as needed
  • Promote a secure and safe working environment at client sites

Skills

SIA Licence
Security experience
Observational skills
Communication skills
Customer service
Calm under pressure

Job description

Working Pattern: Monday - Sunday / Days & Nights

Contract Type: Permanent

Hourly Rate: £14.80

We are seeking a reliable and vigilant Security Relief Officer to join our team.

As a key member of our security provision, you will play a crucial role in safeguarding our client’s site, ensuring the safety of employees, visitors and assets.

The Security Relief Officer will strengthen the existing team and be called upon to support core and ad hoc activities. This will include shifts arranged with advance notice, filling gaps in the security team rota, providing sickness and holiday cover, and undertaking additional duties as required.

The successful candidate will be a reliable, flexible and personable security professional. If you are looking for guaranteed hours in a stable and rewarding role, we would like to hear from you.

The Role

Responsible for the physical security of client premises

Respond promptly to alarms and incidents, taking appropriate action

Enforce access control and verify the identity of individuals on-site

Provide excellent customer service by assisting and guiding visitors

Maintain detailed and accurate records of security-related activities

Collaborate with law enforcement and emergency services when necessary

Ensure high standards at all times, maintaining the professional image of ISS

Undertake induction and training as needed

Promote a secure and safe working environment at client sites

About You

Valid SIA licence

Proven experience in security or related field

Strong observational and communication skills

Ability to remain calm under pressure and handle emergencies effectively

Excellent customer service and interpersonal skills

Knowledge of security protocols and procedures

Flexibility to work various shifts, including days, nights and weekends

New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team.

Valid SIA licenceProven experience in security or related fieldStrong observational and communication skillsAbility to remain calm under pressure and handle emergencies effectivelyExcellent customer service and interpersonal skillsKnowledge of security protocols and proceduresFlexibility to work various shifts, including days, nights and weekendsNew recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development

Proud member of the Disability Confident employer scheme

Relief Security Officer

Company: ISS Facilities Services Salary: from £14.80 an hour Hours: Full-time Location: London, EC2M 4AA Working pattern: On-site Job type: Permanent Posting date: 29 Oct 2026 Closing date: 28 Nov 2026

Summary

Relief Security Officer

Contract: Financial Services

Location: London, EC2M 4AA

Hours of work: 36

Working Pattern: Monday - Sunday / Days & Nights

Contract Type: Permanent

Hourly Rate: £14.80

We are seeking a reliable and vigilant Security Relief Officer to join our team.

As a key member of our security provision, you will play a crucial role in safeguarding our client’s site, ensuring the safety of employees, visitors and assets.

The Security Relief Officer will strengthen the existing team and be called upon to support core and ad hoc activities. This will include shifts arranged with advance notice, filling gaps in the security team rota, providing sickness and holiday cover, and undertaking additional duties as required.

The successful candidate will be a reliable, flexible and personable security professional. If you are looking for guaranteed hours in a stable and rewarding role, we would like to hear from you.

The Role

Responsible for the physical security of client premises

Conduct regular patrols

Respond promptly to alarms and incidents, taking appropriate action

Enforce access control and verify the identity of individuals on-site

Provide excellent customer service by assisting and guiding visitors

Maintain detailed and accurate records of security-related activities

Collaborate with law enforcement and emergency services when necessary

Ensure high standards at all times, maintaining the professional image of ISS

Undertake induction and training as needed

Promote a secure and safe working environment at client sites

About You

Valid SIA licence

Proven experience in security or related field

Strong observational and communication skills

Ability to remain calm under pressure and handle emergencies effectively

Excellent customer service and interpersonal skills

Knowledge of security protocols and procedures

Flexibility to work various shifts, including days, nights and weekends

New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards, people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team.

Essential requirements

Valid SIA licenceProven experience in security or related fieldStrong observational and communication skillsAbility to remain calm under pressure and handle emergencies effectivelyExcellent customer service and interpersonal skillsKnowledge of security protocols and proceduresFlexibility to work various shifts, including days, nights and weekendsNew recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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