Relief Security Officer
ISS Facilities Services
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Job summary
ISS Facilities Services in Birmingham is seeking a reliable Security Relief Officer to cover day and night shifts on a permanent basis. You will safeguard client sites, assist visitors and maintain security records.
The role involves patrols, responding to alarms, enforcing access control and collaborating with emergency services when needed.
A valid SIA licence and flexible weekend availability are required; successful candidates may enroll on an apprenticeship during training.
Qualifications
- Valid SIA licence.
- Proven experience in security or related field.
- Strong observational and communication skills.
- Ability to remain calm under pressure and handle emergencies effectively.
- Excellent customer service and interpersonal skills.
- Knowledge of security protocols and procedures.
- Flexibility to work various shifts, including days, nights and weekends.
- New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development
Responsibilities
- Responsible for the physical security of client premises
- Conduct regular patrols
- Respond promptly to alarms and incidents, taking appropriate action
- Enforce access control and verify the identity of individuals on-site
- Provide excellent customer service by assisting and guiding visitors
- Maintain detailed and accurate records of security-related activities
- Collaborate with law enforcement and emergency services when necessary
- Ensure high standards at all times, maintaining the professional image of ISS
- Undertake induction and training as needed
- Promote a secure and safe working environment at client sites
Skills
Job description
Working Pattern: Monday-Sunday, covering day and night shifts, including weekends and bank holidays.
Contract Type: Permanent
Hourly Rate: £12.77
We are seeking a reliable and vigilant Security Relief Officer to join our team.
As a key member of our security provision, you will play an important role in safeguarding our client's sites and ensuring the safety of employees, visitors and assets.
Relief Security Officers are required to strengthen existing teams and provide cover for both planned and ad hoc security requirements. This will include filling rota vacancies, providing cover for sickness and holidays, and supporting additional operational requirements. Shifts will be communicated in advance wherever possible.
The successful candidate will be a reliable, flexible and approachable security professional, with a positive and proactive attitude.
If you are looking for guaranteed hours and the opportunity to work a variety of shifts, we would like to hear from you.
Responsible for the physical security of client premises
Conduct regular patrols
Respond promptly to alarms and incidents, taking appropriate action
Enforce access control and verify the identity of individuals on-site
Provide excellent customer service by assisting and guiding visitors
Maintain detailed and accurate records of security-related activities
Collaborate with law enforcement and emergency services when necessary
Ensure high standards at all times, maintaining the professional image of ISS
Undertake induction and training as needed
Promote a secure and safe working environment at client sites
Valid SIA licence
Proven experience in security or related field
Strong observational and communication skills
Ability to remain calm under pressure and handle emergencies effectively
Excellent customer service and interpersonal skills
Knowledge of security protocols and procedures
Flexibility to work various shifts, including days, nights and weekends
New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
Valid SIA licenceProven experience in security or related fieldStrong observational and communication skillsAbility to remain calm under pressure and handle emergencies effectivelyExcellent customer service and interpersonal skillsKnowledge of security protocols and proceduresFlexibility to work various shifts, including days, nights and weekendsNew recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development
Proud member of the Disability Confident employer scheme
Company: ISS Facilities Services Salary: from £12.77 an hour Hours: Full-time Location: Birmingham Working pattern: On-site Job type: Permanent Posting date: 2 Nov 2026 Closing date: 2 Dec 2026
Relief Security Officer
Contract: Security
Location: Birmingham, B1
Hours of work: 36
Working Pattern: Monday-Sunday, covering day and night shifts, including weekends and bank holidays.
Contract Type: Permanent
Hourly Rate: £12.77
We are seeking a reliable and vigilant Security Relief Officer to join our team.
As a key member of our security provision, you will play an important role in safeguarding our client's sites and ensuring the safety of employees, visitors and assets.
Relief Security Officers are required to strengthen existing teams and provide cover for both planned and ad hoc security requirements. This will include filling rota vacancies, providing cover for sickness and holidays, and supporting additional operational requirements. Shifts will be communicated in advance wherever possible.
The successful candidate will be a reliable, flexible and approachable security professional, with a positive and proactive attitude.
If you are looking for guaranteed hours and the opportunity to work a variety of shifts, we would like to hear from you.
Responsible for the physical security of client premises
Conduct regular patrols
Respond promptly to alarms and incidents, taking appropriate action
Enforce access control and verify the identity of individuals on-site
Provide excellent customer service by assisting and guiding visitors
Maintain detailed and accurate records of security-related activities
Collaborate with law enforcement and emergency services when necessary
Ensure high standards at all times, maintaining the professional image of ISS
Undertake induction and training as needed
Promote a secure and safe working environment at client sites
Valid SIA licence
Proven experience in security or related field
Strong observational and communication skills
Ability to remain calm under pressure and handle emergencies effectively
Excellent customer service and interpersonal skills
Knowledge of security protocols and procedures
Flexibility to work various shifts, including days, nights and weekends
New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
Valid SIA licenceProven experience in security or related fieldStrong observational and communication skillsAbility to remain calm under pressure and handle emergencies effectivelyExcellent customer service and interpersonal skillsKnowledge of security protocols and proceduresFlexibility to work various shifts, including days, nights and weekendsNew recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development
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