Security Officer

Anchor Group Services; Northampton; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Anchor Academy courses

SIA and First Aid training at discount

Auto Enrolment Pension

Cycle to Work Scheme

Full uniform provided

Employee Assistance Programme 24/7

Hospital Saturday Fund

Reward and Recognition awards

Job summary

Anchor Group Services is seeking an experienced Security Officer for a busy CEVA Logistics site in Daventry. You will conduct patrols, control access, monitor activity and deliver high-quality customer service to employees, visitors and contractors on a large logistics site.

The role requires a full 5-year employment history, a valid frontline SIA licence (DS/SG) and a strong, professional communication style.

Qualifications

• Full 5-year history of employment.
• Valid frontline SIA licence DS or SG.
• Strong customer service and communication skills.
• Flexible to meet job requirements.
• Smart appearance and punctual.

Responsibilities

• Conduct regular patrols and monitor site activity.
• Control access and assist employees, visitors and contractors.
• Report irregularities and escalate incidents as needed.
• Complete observation reports and surveillance logs.
• Maintain safety, security and customer service standards.
• Respond professionally to customer queries on site.

Job description

Job Role: Security Officer

Working Hours: Monday, Tuesday, Saturday, and Sunday, 06:00-18:00 - 48 hours per week

Pay: £13.46 per hour

Location: CEVA DIRFT Daventry - Unit E Danes Way, Daventry, Northamptonshire, NN6 7GX

Reporting to: Regional Supervisor & Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team on our prestigious contract with CEVA Logistics, based as CEVA DIRFT Daventry. The site is a busy logistics environment, and you will play a key role in maintaining safety, security, and smooth daily operations. As Security Officer, you will be responsible for conducting regular patrols, controlling access, monitoring site activity, and delivering a high standard of customer service to employees, visitors, and contractors. This is an excellent opportunity to join a professional and supportive team, helping to create a safe, secure, and welcoming environment across the site.

Duties Include

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times.

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licence DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Other companies may call this role: Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer

Within commuting distance of: Nottingham, Derby, Burton upon Trent, Leicester, Loughborough, Chesterfield, Mansfield, Newark-on-Trent, Long Eaton, Ilkeston, Ripley, Belper, Swadlincote, Alfreton and Coalville.