Security Officer

Royal Lancaster London; London; On-site; GBP 32,000 - 38,000; Full time

Job summary

Join the Royal Lancaster London as a Security Officer, where you will be crucial in ensuring guest safety and well-being. With a promising salary up to £38,000, this role offers numerous benefits including discounts and support for professional development. Become a part of a supportive team focused on creating memorable experiences for guests.

Benefits

Pension scheme with company contributions

50% discount in all restaurants and spas

Complimentary stay after passing probation

Access to private medical insurance

Support through development plans

Interest-free season ticket loan

Employee Assistance Programme

Free meals on duty

Qualifications

• Legally eligible to work in the UK.
• A positive attitude and a passion for customer service.

Responsibilities

• Complete and maintain administrative reports like activity logs.
• Respond to emergencies and incidents.
• Manage access to the hotel and issue keys to authorized personnel.

Skills

Emergency Response

Attention to Detail

Teamwork

Job description

Social network you want to login/join with:

Are you the type
of person that gets out of bed on the right side every day? If so, we would
like you to come and join us as a Security
Officer at the Royal Lancaster London, where we encourage your personal
development and growth. We are located next to Lancaster Gate tube station, and
a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Security Officer are:

Annual
earnings up to £38,000 (£32,164.04 base salary + non-contractual tronc)

·
Pension scheme with
company contributions

·
50% discount in all our
restaurants and Spa’s across our properties

·
Team member and
Friends & Family rates across our properties

·
Complimentary stay
after passing probation

·
Extensive discounts on
our benefits platform

·
Access to private
medical insurance

·
Support through development plans, apprenticeships and world-class
management development programmes including educational sponsorship to be the
best you can be

·
Interest free season
ticket loan

·
Employee Assistance
Programme - 24/7 online GP, mental health support and virtual wellbeing

·
Bike to work scheme

·
Recommend a Friend
incentive

·
Complimentary laundry

·
Free meals on duty

·
Opportunity to join our taskforces to contribute to the business
focuses, community and environment

·
Employee recognition schemes and Social Committee
events including gala dinners and much more!

We are currently
looking for a passionate Security
Officer, to join our Guest Safety
Department on a permanent basis,
with an immediate start to join us in consistently delivering memorable moments
and five star service to our guests and each other. It is important to us that
everyone in the team brings positive energy to support our happy and fun
environment, as we strive to build a community of diverse backgrounds and life
experiences, where we care about careers and not just jobs.

As a Security Officer, your main duties and
expectations for the role will include:

·
Complete and maintain
administrative reports such as activity logs and incident/ accident reports.

·
Responding to and
dealing with emergencies such as intruder/ fire alarm activations, accidents
and incidents.

·
Assisting with
investigating incidents and accidents to prevent recurrence.

·
Escalating emergencies
to emergency services and management as required.

·
Managing access to the
hotel, bedrooms and store rooms by ensuring all contractors/ visitors are
registered and issuing keys to authorised employees, visitors and contractors
as required.

You will be required to work 40hours
per week, on a shift rota.

·
One of
the happiest hotels in London

·
Hoteliers’
Charter Approved

·
Preferred
Hotels & Resorts member

We are more
concerned with what’s in the glass, not whether its’ half full or empty, so if
you feel this Security Officer role
is for you, come and pour some happiness into yours by joining our award
winning family today!

All applicants
must be legally eligible to work in the UK