Security Officer

Dorchester Collection; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading luxury hotel as a Security Officer, responsible for safeguarding property and ensuring guest safety. Leverage your skills in communication and customer service while enjoying competitive benefits including a bonus scheme and training opportunities that enhance your career development.

Benefits

Fantastic Employee bonus scheme

Complimentary stays across the Dorchester Collection Hotels

50% F&B discount at selected restaurants

Vibrant social events

Discounts in various shops

Training and development opportunities

Immediate well-being advice

Qualifications

• Relevant experience in Safety & Security Services, Police or Emergency Services background beneficial.
• Strong communication skills and a customer service ethos.
• Knowledge of fire, health, and safety regulations.

Responsibilities

• Responsible for property protection and maintaining a safe environment for guests.
• Conduct regular patrols, record incidents, and oversee security systems.
• Comply with health and safety regulations.

Skills

Communication

Customer Service

Attention to Detail

Education

SIA License

First Aid Training

Job description

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We care about your career and are known for having the absolute best people in the industry. When you join us as a Security Officer you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Security Officer at The Dorchester, here are just some of the great benefits you will receive:

• Fantastic Employee bonus scheme and Excellent Service charge
• Complimentary stays including breakfast across the Dorchester Collection Hotels
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant Social events that bring employees together including Summer party and Winter ball
• Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
• Apprenticeship, training and development opportunities – from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
• £1,000 bonus when you recommend a friend
• Access to immediate well-being advice, because We Care about our employees

What you'll do

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for the protection of the Company’s property from loss or damage as well as providing a safe and secure environment for its guests and colleagues.
• You will be responsible for FLHSS (Fire, Life, Health, Safety, and Security) of the hotel adhering to our set company rules and regulation standards. This includes review on protective and preventative security measures that ensures our guests receives nothing but the best experience.
• Recording all relevant incidents in the Occurrence Book, conduct regular patrols of the building, records hazard and communicate findings for action in compliance particular to Risk Assessment strategies
• Ensuring that CCTV / work-related security and surveillance systems are professionally operated at all times when assigned and to relay all pertinent information to relevant stakeholders or Area Director of Security
• You will be convergent of, and comply with, safe working practises as laid down under the Health and Safety at Work Act 1974 and Company H & S Manual, as applicable to your place of work.
• Conducts random audits in all departments to ensure the policy on key control, Lost and Found processes and adhered to security Code of Practice

The items shared are the essence of a day in the life of a Security Officer, but we’ll make sure you are provided with specifics on how we care for our hotel

What you'll bring

• Previous relevant experience in a position within Safety & Security Services, a background of police or emergency services is beneficial
• The ideal candidate will have an established security background likely to be gained from the Police, Military or the ultra-luxury hotel or establishments however consideration will be given to exceptional candidates from other industries
• You must be SIA licensed, First Aid trained and qualified and have knowledge of fire, health and safety
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Security Officeryou’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.