Security Officer

Guarding UK; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Ride to Work Scheme

Employee Assistance Programme

Credit Union

Long Service Rewards

Employee of the Month/Year

Job summary

Guarding UK Ltd is seeking a proactive Shopping Centre Security Officer for a busy London centre. You will maintain security, health and safety, and strong relationships with tenants and staff. You will de-escalate conflicts, monitor CCTV, and respond to incidents with a positive, helpful attitude.

Training is provided and you will be part of a supportive team dedicated to service excellence. Ideal candidates are outgoing, have a friendly disposition, and can engage with centre retailers.

Qualifications

• Must have SIA licence and CCTV licence.
• Right to work in the UK.
• Basic report writing and IT skills.
• Able to compose emails and prepare incident reports.
• Proactively uses initiative to prioritise workload.
• Able to problem solve.
• Good spoken and written English.
• Able to handle difficult situations and find solutions.

Responsibilities

• Carry out walkarounds to identify faults; keep premises well presented and clean.
• Report faults to management.
• Provide information and answer queries from shopping centre tenants and the public.
• Perform general security duties.
• Monitor CCTV.
• Follow health and safety procedures and client protocols.

Skills

SIA/licence and CCTV licence

Email/report writing

IT skills

English proficiency

Conflict de-escalation

Problem solving

Right to work in UK

Job description

Hours: 4 on 4 off, 2 Days and 2 Nights. 12 hour shifts

Contract: Full time

Job ID: 888

Closing Date: 30/09/2026

"Protect, Serve, and Secure. Join us as a Shopping Centre Security Officer, ensuring a safe and welcoming haven for all shoppers. Your vigilance makes a difference!"

Who we are:

We are GUK, (Guarding UK Ltd) and together we are proud to be at the forefront of protection management across multiple sectors. We offer the ultimate in business security solutionsand deliver the highest quality of professional service.We havebeen assessed as being in the top 1% of companies providing manned guarding services in the UK.

About the role:

You will be working in a modern busy Shopping Centre, where you will be expected to have expert knowledge on how to deescalate conflict issues and deal with security related incidents. Your key role is to maintain security, health and safety and stakeholder relationships. You will be expected to have a friendly disposition and be outgoing enough to get to know the Centre retailers and maintain good relations with them and your Team. You should perform your role with diligence and instil confidence in others that you will resolve their concerns quickly. Your attitude should always focus on ‘how can I help’ in all situations. You will be flexible and willing to help and act as a key part of the team. During your working day you will focus on developing and coaching staff to deliver service excellence. You will receive full training and we are looking for motivated individuals who will make a measurable contribution to the continued success of GUK.

Core Responsibilities:

• Carry out walk arounds to identify any faults ensuring the premises is maintained, well presented and clean at all times
• Reporting faults to Management
• Provide information and dealing with any queries from the Shopping Centre Tenants and members of the public
• General security duties
• Monitoring CCTV
• Following GUK’s and Client procedures and protocols regarding health and safety.

Musthave:

• SIA and CCTV licence
• Right to work in the UK
• Basic report writing and IT skills
• Able tocomposeemails and prepare incident reports
• Proactively uses initiative to recognise priorities within own workload
• Able to problem solve
• A good level of spoken and written English
• Dealing with difficult situations and finding solutions

Employee Benefits

• Ride to Work Scheme
• Employee Assistance Programme -
• Credit Union -
• Long Service Rewards -
• Employee of the Month/Year –

We are an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.

We reserve the right to withdraw the advert earlier than the advertised closing date if we receive too many applications.