Security Officer

Liberty.; England; Vor Ort; GBP 20.000 - 25.000; Vollzeit

Zusammenfassung

A leading retail security provider in England is seeking a Security Officer to ensure a safe environment for all. This role encompasses responsibilities such as handling security incidents, maintaining health and safety, and managing cash office duties. The ideal candidate should have prior experience in security, strong communication skills, and a customer-focused mindset. The position is full-time, requiring a confident attitude while dealing with clients and staff.

Qualifikationen

• Some experience within security is preferred.
• Ability to maintain Health, Safety, and Welfare of staff and customers.
• Background in retail security is an advantage.

Aufgaben

• Carry out Security and Safety duties for a safe environment.
• Investigate and process reports on security incidents.
• Assist in apprehending shoplifters according to policy.
• Ensure safety and welfare with good communication.
• Manage cash office procedures and distributions.

Kenntnisse

Customer-focused

Good communication skills

Experience within security

Tools

CCTV

Access control systems

Intruder alarm systems

Fire alarm systems

Jobbeschreibung

Please ensure that you have a valid SIA licence when applying for this position.

Security Officer – The Role

The Security Office role involves working permanent days, permanent nights, and a mixture of days and nights when required. The main objective is to carry out comprehensive Security and Safety duties, ensuring a safe environment for staff, customers, contractors, and visitors.

Security Duties

• Handles complaints, investigates and processes written reports on customer or employee injuries, thefts, assaults, vandalism and other relevant security incidents.
• Assists security team members in the apprehension of shoplifters in accordance with Liberty policy and procedures.
• Uses and is fully conversant with software systems including CCTV, access control, intruder alarm, fire system and any IT security equipment.
• Ensures that all customers, visitors, contractors, and staff feel safe at all times by displaying a confident, positive attitude.
• Deals with retail departmental queries related to security, encouraging departments to be security-aware.
• Handles all customers/visitors, staff and colleagues in a polite and courteous manner.
• Completes relevant procedures regarding store opening and closing duties.

Safety Duties

• Maintains the Health, Safety and Welfare of both staff and customers.
• Complies with and implements Emergency Procedures when required.
• Responds professionally to any first aid incidents and completes reports as required.

Cash Office Duties

• Opens Cash Office and distributes cash bags.
• Emails daily reports for Sales Managers outlining cash discrepancies.
• Controls and orders change floats, issues change and ensures sufficient stock for shop floor needs.

The Person

The ideal candidate will have some experience within security, be customer-focused and able to maintain the Health, Safety and Welfare of both staff and customers. Good communication skills are key, and a background in a similar retail security role would be an advantage.

Seniority Level

• Entry level

Employment Type

• Full‑time

Job Function

• Other, Information Technology, and Administrative

Industries

• Retail and Retail Luxury Goods and Jewelry