Security Officer

Samsic UK; Cauldon; On-site; GBP 21,000 - 26,000; Full time

Job summary

Samsic UK Security is seeking a Security Officer in Cauldon, Stoke-on-Trent, to provide a professional security service to clients with a strong emphasis on customer service. The role covers day and night shifts on a 4 on 4 off pattern, with a typical 42 hours per week arrangement.

The successful candidate will meet strict criteria: SIA licence, English fluency, and a five-year work-history. This position requires a flexible, reliable individual capable of producing clear reports and maintaining

Qualifications

• Current SIA Licence - Door Supervisor or Security Guarding.
• Unrestricted right to work in the UK for at least 12 months.
• Fluent in spoken and written English.
• Five-year checkable history (HMRC 3 Year Work History at interview).

Responsibilities

• Greet visitors and provide a courteous welcome.
• Answer inquiries professionally and courteously.
• Manage all systems within the security control base.
• Maintain a vigilant, professional presence.
• Produce accurate reports as needed.
• Liaise between the client and Samsic UK Security Contract Manager.
• Act as an ambassador for Samsic UK Security and the client.

Skills

Customer service

Communication

Observation skills

Literacy & numeracy

Flexibility

Computer literacy

Health & Safety knowledge

Education

SIA Licence

UK work eligibility

Tools

Security control systems

Job description

We have an exciting opportunity for a Security Officer to join our team in Cauldon, Stoke-on-Trent.

The purpose of the role is to provide an efficient and professional security service to Samsic UK Security’s clients as specified, demonstrating the highest levels of Customer Service; presenting at all times a smart, alert, visible and commanding security presence.

Flexibility is vital as you will be required to work day and night shifts (weekdays, weekends, Bank Holidays) between 06:00-18:00 and 18:00-06:00 on 4on 4off shift pattern.

• Average Weekly Hours: 42 hrs pw
• Contracted Hours: 42 hrs pw
• Employee Status: Permanent/ Full Time

Duties will include:

• “Meet and Greet”
• Answer all enquiries courteously and professionally
• Manage all systems within the security control base
• Ensure a vigilance, professional presence
• Produce accurate reports as and when needed
• Be an effective liaison between the client and the company Contract Manager
• Be an effective ambassador for Samsic UK Security and the client
• Excellent verbal communication skills, pleasant manner, approachable, clearly spoken
• Excellent customer care skills
• Have a good knowledge of Health & Safety
• Possesses computer literacy of at least a basic level
• Demonstrates basic numeracy and literacy skills for following instructions and preparing reports
• Demonstrates good observation skills
• Demonstrates a flexible attitude to changing working hours and patterns

In order to work for Samsic UK you MUST fulfil the following criteria:

• Current SIA Licence - Door Supervisor or Security Guarding
• Have an unrestricted right to work full time in the UK for a minimum period of 12 months
• Be fluent in spoken and written English
• Have a five-year checkable history (Providing a HMRC 3 Year Work History record at your interview)