Security Officer

Mitie; Bath; Presencial; GBP 17 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Resumo da oferta

M&S in Bath is seeking a Security Officer to create a safe, welcoming environment for customers and colleagues. You’ll be the visible presence in-store, staying calm under pressure and delivering great service while protecting people and products. You’ll work in a fast-paced retail setting, use store technology, and cooperate with colleagues to maintain safety.

A proactive mindset, strong communication, and a professional approach are essential. A valid SIA licence is desirable but not required.

Qualificações

• Experience in security or customer-facing role preferred.
• Valid SIA licence desirable but not essential.
• Strong communication and interpersonal skills.
• Calm, confident and professional approach.
• Proactive mindset with quick decision-making.

Responsabilidades

• Operate in a fast-paced retail environment, stay alert and responsive.
• Provide professional customer support and welcome shoppers.
• Help keep stores safe and secure, deter loss and respond to incidents.
• Use store technology and reporting tools to support operations.
• Maintain professional conduct and support emergency procedures.

Conhecimentos

Communication skills

Interpersonal skills

Calm under pressure

Proactive mindset

Descrição da oferta de emprego

Salary - £14.90 per hour

Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues.

This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products.

We're looking for confident, customer-focused individuals who can combine strong awareness with a warm and approachable attitude. You'll be a visible presence in store, helping customers feel supported while playing an important role in keeping the business safe and secure.

• At M&S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed.
• Customer service is at the heart of the role. You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues.
• You'll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you'll play a key role in protecting the M&S environment.
• Being digitally confident is essential. You'll use store technology, including mobile reporting systems and body-worn cameras, to support store operations and incident management.
• You'll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you'll always act professionally and confidently.
• Being a team player is crucial. You'll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone.
• Flexibility is vital. Retail moves fast and every day is different. You'll adapt quickly to changing situations to support the store when needed.

What we're looking for

• Previous security experience is preferred
• A valid SIA licence is desirable, although not essential
• Strong communication and interpersonal skills
• A calm, confident and professional approach
• A proactive mindset with the ability to make sound decisions quickly
• A genuine passion for customer service and keeping people safe

All candidates must be able to provide a 5-year checkable work history within the UK.

This is a role where service, safety and professionalism come together every single day.

• £14.90 per hour
• Company-funded SIA licence renewal
• Share Incentive Plan
• Save As You Earn Scheme
• Cycle to Work Scheme
• Life Assurance
• Childcare Voucher Scheme