Security Faults / Reactive Engineers – London / Herts/Brighton/Sussex

Spy Alarms Ltd; Greater London; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Company Vehicle

Pension

Attendance bonus

Job summary

Spy Alarms Ltd in London and the South East is seeking a Reactive Engineer to service, fault find and carry out small works on Intruder Alarms, CCTV and Access Control. You will cover London and Surrey in a faults‑driven role, working in small, friendly teams.

Candidates should have 2–3 years’ security engineering experience, a full UK driving licence and strong customer communication. On‑call earnings are competitive and a company vehicle is provided.

Qualifications

• Minimum 2–3 years’ security engineering experience.
• Servicing and fault finding on Intruder alarms (Texecom, Pyronix).
• Experience with Access control / Door entry systems (Paxton Net2).
• CCTV (Hikvision) with basic networking knowledge.
• Dual Com monitoring knowledge.
• Experience in handling breakdowns and small works up to 4 hours.
• Familiar with NSI codes of practice and current industry standards.

Responsibilities

• Undertake faults, breakdowns and small works on security systems.
• Cover customers in London and Surrey in a faults‑driven role.
• Work in small, friendly teams with effective communication.

Skills

Intruder alarms servicing

Access control / Door entry

CCTV & networking basics

Dual Com monitoring

Breakdowns and small works (≤4h)

NSI codes of practice

Industry standards knowledge

Job description

Excellent earnings potential + company vehicle

Locations: London / Herts/Brighton/Sussex

About us

Spy Alarms is a leading supplier of fire and security systems to residential customers, SMEs and to the education sector across London and the south‑east. We have an extensive customer base and are continuing our growth journey with a new opportunity to work on faults, breakdowns and small works. Our Engineers enjoy working in small, friendly teams whilst enjoying the benefits of working for a larger company.

Job Purpose

Our Reactive Engineers are responsible for undertaking a range of work on a variety of Intruder Alarms, CCTV and Access Control systems. This can include faults, break downs and small works. We have a requirement for a Reactive Engineer to cover customers in London and Surrey.

Skills and Experience

Due to our impressive growth, we are looking for experienced Security Engineers with a minimum of 2-3 years’ experience. You should have the following skills:

• Servicing and fault finding on Intruder alarms primarily Texecom and Pyronix
• Servicing and fault finding on Access control / Door entry systems primarily Paxton Net Two
• Servicing and fault finding on IP & Analogue CCTV (Hikvision) systems with basic networking skills
• Dual Com monitoring and knowledge of other types of communication devices
• Experience in handling breakdowns and small works up to 4 hours duration
• Familiar with all NSI codes of practice
• Knowledge of all current industry standards

About you

You should be an experienced security engineer who enjoys working on faults and problem solving. You should also have great communication skills as well as enthusiasm, self‑motivation and time‑management skills. A full UK manual driving licence is essential. You are likely to live on the North side of London/Herts/Brighton/Sussex to easily cover this territory.

Benefits

• Competitive basic salary dependent on experience
• Pension
• 23 days rising to 25 days holiday, plus bank holidays
• Attendance bonus of 1 day
• Company Sick Pay
• Company Vehicle, uniform, PPE, tools
• Ongoing training provided
• BUPA employee assistance program
• Rewards & recognition programmes
• Company events
• Small, friendly teams
• Extra earnings potential through on call earnings, overtime and commission

Hours and Other details about the job

Our standard hours are 7.75 onsite Monday – Friday starting at 8.30 am.

On call rota is between 1 in 5 to 1 in 9 weeks for which very competitive rates are paid.

You will be working in a small, friendly team with the support of dedicated Technical Engineers. You should be flexible and able to cover multiple jobs (typically between 1 – 6 per day).

NSSA Security Screening is required for this role.