Security Engineer

Concept Information Technology; Ledbury; On-site; GBP 34,000 - 39,000; Full time

Job summary

A leading company in security solutions is seeking a Service Security Engineer in Ledbury. The role involves providing technical expertise in fault finding and repairs across various security systems. The ideal candidate will have a strong background in electronic security and excellent communication skills. This full-time position offers a competitive salary and opportunities for personal development.

Qualifications

• 4+ years proven experience in Electronic Security.
• Knowledge of various CCTV and access control systems.

Responsibilities

• Provide technical expertise in fault finding across security systems.
• Collaborate with teams to meet customer expectations.
• Participate in performance reviews and personal development.

Skills

Communication

Technical Expertise

Education

NVQ 3 in Electronic Security

Tools

CCTV

Access Control Systems

Windows Operating Systems

Job description

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Service Security Engineer

Location: Ledbury, South Wales, Hereford, Gloucester, Warwick University

Salary: £34,000 - £39,000 per annum

Job Type: Full-time

About the Client:

The client is the UK’s largest independent integrator of security solutions. It is trusted by leading brands and organisations to protect their people, assets, and reputations through innovative technology and specialist expertise.

Unique in the industry, the client combines the capability and footprint of a large organisation with the agility and customer focus of an independent business.

The team at the client draws on their considerable IT expertise and sector experience to serve organisations across a wide range of industry sectors that require advanced, bespoke security solutions and the highest-level security clearances.

Your Responsibilities:

* Provide technical expertise in fault finding and repairs across a varied selection of PC/Network-based and analogue security systems with a working knowledge of different high-end software packages.
* Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small-scale CCTV systems to large multi-site installations with PC-based digital recorders. Understand fibre optic transmission systems, LAN/WAN networks, and radio telemetry systems to effectively remedy any faults. Liaise with higher-grade engineers where required.
* Provide emergency solutions when operating out of hours as specified on the departmental rota (1 in 3). Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations.
* Participate in team meetings and actively contribute towards the business’ activities.
* Strive to maximise personal development and performance and take an active part in performance reviews and personal development plans. Maintain up-to-date technical knowledge through internal and external training provision.
* Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.).

Your Competencies:

* NVQ 3 in Electronic Security or equivalent proven experience (4+ years).
* Knowledge of Access control / CCTV / Intercom / Intruder systems, including:

* Galaxy
* Geutebruck
* Cardex
* Gallagher
* Paxton
* X-Plan
* Pelco
* Axis
* Red vision

* Knowledge of Windows Operating Systems.
* Knowledge of digital electronics principles and systems.
* Good knowledge of Access control / CCTV / Intercom / Intruder systems.
* Good knowledge surrounding digital electronics and electrical systems.
* Working knowledge of TCP/IP and other network fundamentals of UFE’s (Unified Front End).
* Excellent communication skills – Written and Verbal.

Additional Responsibilities:

* Provide on-call support (1 in 3) with a base allowance plus double time door-to-door.
* Earn commission on upgrades and converted leads, averaging £2-3k per year.
* Handle access control systems including IDS, GALAXY, GALLAGER, CARDAX, CAMERA SYSTEMS, PELCO, and REVISION.
* Manage on-call duties, averaging 1.5 tickets per week.

If interested please apply now.



kind regards,