Fire and Security engineer

JLA Limited; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in mission-critical infrastructure solutions is seeking a Safety Systems Maintenance Engineer. The role involves maintaining safety systems, responding to reactive calls, and ensuring compliance with health and safety standards. Candidates should have experience in maintenance and risk assessment, with opportunities for career development and a comprehensive benefits package.

Benefits

Employee Assistance Programme

24/7 Wellness and Lifestyle App

Onsite gym

Gym membership discounts

Life assurance

Company sick pay

Pension scheme

Free office parking

Eye care vouchers

Cycle-to-work scheme

Qualifications

• Experience with safety systems maintenance.
• Ability to conduct risk assessments and prepare method statements.
• Knowledge of operational and regulatory risks.

Responsibilities

• Responsible for maintenance as per level 2 and phase 2 reactive calls.
• Part of the Out-Of-Hours (OOH) call-out rota.
• Manage van stock to achieve a high first-fix rate.

Skills

Maintenance

Health & Safety Compliance

Risk Assessment

Job description

JLA - Safety Systems Maintenance Engineer

JLA is a mission-critical infrastructure solutions business offering services including Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.

The company provides an end-to-end, on-premise machine supply and breakdown service under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.

When you join the JLA family, you'll gain access to an extensive benefits package.

We care about our people and take your well-being seriously, offering supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, and a team of Mental Health First Aiders are available to support you through life's challenges. We also offer up to 8 counseling sessions, available in-person or remote, providing flexibility to meet your personal needs.

Our onsite gym at head office, along with various gym membership discounts, helps you reach your fitness goals.

Financial support includes life assurance, company sick pay, a pension scheme, free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive staff discounts.

We promote a healthy work-life balance with 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We value and invest in our employees' success through recognition schemes, career development support, and training. Through our Refer a Friend scheme, you can earn up to £1,000 in bonuses!

Role overview

Safety systems maintenance engineer, including reactive calls.

Key tasks

• Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have reported faulty systems (when a senior engineer is already on the job).
• Part of the Out-Of-Hours (OOH) call-out rota.
• Carry enhanced van stock to achieve a high first-fix rate.
• Manage van stock similarly to level 1 and 2 responsibilities.

Service Delivery

Understand and demonstrate service delivery excellence, ensuring the basics are done right every time and contributing to a team where service quality is central to performance.

Managing Risk

Be aware of operational and regulatory risks that may impact your work. Report any risks to your line manager that could affect the business.

Managing Health & Safety

Conduct risk assessments and prepare method statements, compiling reports in accordance with H&S requirements. Liaise with the Head of Compliance to ensure role-related compliance aligns with the framework.

Criteria

Essential: Attributes required for consideration

Desirable: Attributes that can be trained or developed

Knowledge and Skills: What you know and what you can do