Secure Multi-Site Mailroom & Logistics Manager

ISS UK Limited; City Of London; On-site; GBP 32,000 - 42,000; Full time

Job summary

ISS UK Limited is seeking a Post Room Manager to lead mailroom, porterage and internal logistics across multiple client locations in a security-sensitive environment.

You will oversee delivery of mail, parcels and confidential documents, ensuring accurate processing and strict compliance with security and client requirements. The role requires leading a multi-site team, managing stakeholder relationships and driving operational improvements.

Qualifications

• Experience managing post room operations or internal logistics.
• Demonstrable understanding of information security and secure document handling.
• Experience in highly regulated or security-sensitive environments.
• Strong stakeholder management and customer service skills.

Responsibilities

• Lead mailroom, courier, parcel and internal distribution across multiple sites.
• Ensure services meet service levels and operational requirements.
• Oversee porterage and logistics operations for safe handling of materials.
• Maintain compliance with security procedures for confidential materials.
• Develop and motivate a multi-site operational team with training.
• Build relationships with clients, stakeholders and contractors.
• Drive improvements through process enhancements and technology adoption.
• Monitor budgets and identify efficiencies.

Skills

Post room operations management

Information security awareness

Security-sensitive environment

Stakeholder management

Team leadership

Process improvement

Budget and cost awareness

Tools

Mail tracking systems

Logistics management software

Job description

ISS UK Limited is seeking a Post Room Manager to lead mailroom, porterage and internal logistics across multiple client locations in a security-sensitive environment.

You will oversee delivery of mail, parcels and confidential documents, ensuring accurate processing and strict compliance with security and client requirements. The role requires leading a multi-site team, managing stakeholder relationships and driving operational improvements.