Section Administrator [Track]

Network Rail; Tees Valley; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

28-day annual leave

Pension schemes

Rail travel discount

Volunteer leave

Travel benefits

Job summary

Network Rail is recruiting an administrative professional for a permanent, full-time post in the Eastern Region, based at Middlesbrough. You will support rosters, timesheets, and training records, ensuring accuracy, an audit trail, and efficient coordination in a safety-focused railway environment.

The role requires proactive organisation, strong IT skills, and the ability to work independently. Network Rail offers competitive benefits and a clear career path within a dynamic team.

Qualifications

• Experience of clerical support and office management.
• Knowledge of relevant IT systems.
• Ability to work on own initiative.
• Excellent interpersonal, communication and organisation skills.
• Knowledge of operational railway environment.

Responsibilities

• Support the accurate administration of rosters and timesheets in relation to training activity, ensuring visibility, compliance, and alignment with planned training commitments.
• Ensure training systems and records are maintained accurately and consistently, providing a clear audit trail for training bookings, changes, and completion, including attendance and cancellations, taking responsibility for minimising training wastage by proactively managing attendance, reallocating training places, and identifying efficiencies that improve value for money
• Provide administrative support to the AiTL process, maintaining accurate records and supporting timely completion.
• Maintain organized and secure training records and filing systems for the Section(s), ensuring confidentiality and appropriate control of safety critical training documentation.
• Undertake a range of training related administrative duties, applying appropriate knowledge and skills to ensure effective coordination, visibility, and control of training activity.
• Support other roles as required, contributing to consistent training administration, shared ways of working, and resilience within the function.

Skills

Clerical support

Office management

IT systems

Independent work

Interpersonal skills

Job description

Join Network Rail ! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision .

Play a key role in supporting the line manager by delivering efficient, accurate, and professional administrative services, confidently balancing directed tasks with independent decision-making to achieve the best outcomes.

What You'll Bring:
You will bring proven administrative expertise, exceptional organisational skills, and the ability to manage competing priorities with confidence and professionalism. You will demonstrate strong judgement, attention to detail, and a proactive approach to supporting business objectives. With excellent communication and stakeholder management skills, you will build trusted relationships at all levels, take ownership of tasks, and consistently deliver high-quality outcomes in a fast-paced environment. Your ability to work independently, anticipate needs, and drive efficiencies will be key to your success in this role.

What's in it For You (Benefits & Salary)

Here are a few of the benefits we offer:

• 28-day annual leave with the option to buy and sell days
• Choice of pension schemes
• 75% discount of leisure travel for you and your family
• 5 days paid volunteer or carers leave
• Up to 75% subsidised Rail and Underground travel
• Gym Pass -access to gyms across UK
• My Benefits platform- giving national and local retail discount

This vacancy is Band 6, Salary- £25,418.

Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know-we'll do our best to assist you.

Your experience and skills

Key Accountabilities
1. Support the accurate administration of rosters and timesheets in relation to training activity, ensuring visibility, compliance, and alignment with planned training commitments.

2. Ensure training systems and records are maintained accurately and consistently, providing a clear audit trail for training bookings, changes, and completion, including attendance and cancellations, taking responsibility for minimising training wastage by proactively managing attendance, reallocating training places, and identifying efficiencies that improve value for money

3. Provide administrative support to the Assessment in the Line (AiTL) process, maintaining accurate records and supporting timely completion.

4. Maintain organized and secure training records and filing systems for the Section(s), ensuring confidentiality and appropriate control of safety critical training documentation.

5. Undertake a range of training related administrative duties, applying appropriate knowledge and skills to ensure effective coordination, visibility, and control of training activity.

6. Support other roles as required, contributing to consistent training administration, shared ways of working, and resilience within the function.

Essential

• Experience of clerical support and office management
• Knowledge of relevant IT systems
• Ability to work on own initiative
• Excellent interpersonal, communication and organisation skills

Knowledge of operational railway environment

Key Information

Number of Positions:

1

Contract Type:

Permanent

Hours:

Full Time

Location:

Middlesbrough Compound, Middlesbrough

Geographical Area:

Eastern England

Closing Date:

12-NOV-2026

Job Category:

Administration & Secretarial

Function:

Eastern Region

Organisation:

RL TME Middlesbrough Indirect (841101) G1