Station Support Assistant

Network Rail; Greater London; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

28-day annual leave

Pension schemes

Travel discounts

Volunteer or carers leave

Rail/Underground travel subsidy

Gym access

National/local discounts

Job summary

Network Rail is seeking a 6-month secondment for a role that supports station operations and administration. The position involves coordinating diaries, processing paperwork, assisting with travel, and ensuring compliance with company procedures.

Strong IT skills and accuracy in typing are essential. The role offers a structured environment with a focus on safety and efficient information flow across stations.

Qualifications

• Good written/oral communication and interpersonal skills.
• Good organisational skills and ability to prioritise work effectively.
• Experience in the use of company IT packages.
• A high standard of accuracy and speed in audio/copy typing.

Responsibilities

• Undertake general office administration including the control of mail, co-ordinating of diaries, filling and maintenance of personal records and the arranging of travel.
• Organise meetings and the production and dissemination of documentation to support them.
• Adhere to financial and procurement procedures and act as local purchasing agent, where directed, by ordering stationary and other consumables as required.
• Collate customer information requirements and monitor that all station information and publicity material is in date and adheres to company guidelines.
• Assist in gathering information regarding accidents, incidents and claims and liaise with relevant parties.
• Arrange access for filming and assist with arranging exhibitions and promotions on the station.
• Record toilet turnstile revenue and report discrepancies in accordance with company policy.
• Order, control and issue Personal Protective Equipment and Rule Books for the station team.
• Undertake administrative tasks as directed.

Skills

Good written/oral communication

Good organisational skills

Experience with company IT packages

Attention to detail (audio/copy typing

Job description

Join Network Rail ! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here . We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

Safe behaviour

is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision .

• Undertake general office administration including the control of mail, co-ordinating of diaries, filling and maintenance of personal records and the arranging of travel.
• Organise meetings and the production and dissemination of documentation to support them.
• Adhere to financial and procurement procedures and act as local purchasing agent, where directed, by ordering stationary and other consumables as required.
• Collate customer information requirements and monitor that all station information and publicity material is in date and adheres to company guidelines.
• Assist in gathering information regarding accidents, incidents and claims and liaise with relevant parties.
• Arrange access for filming and assist with arranging exhibitions and promotions on the station.
• Record toilet turnstile revenue and report discrepancies in accordance with company policy.
• Order, control and issue Personal Protective Equipment and Rule Books for the station team.
• Undertake administrative tasks as directed.

Please note this role is a 6 month secondment opportunity with the potential to be extended or made permanent.

Salary - £25,418

What's in it for you

Here are a few of the benefits we offer

• 28-day annual leave with the option to buy and sell days
• Choice of pension schemes
• 75% discount of leisure travel for you and your family
• 5 days paid volunteer or carers leave
• Up to 75% subsidised Rail and Underground travel
• Gym Pass -access to gyms across UK
• My Benefits platform- giving national and local retail discount

Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we'll do our best to assist you.

Some of our roles require face to face Drugs & Alcohol testing. We will share further details with you as part of your formal offer.

• Good written/oral communication and interpersonal skills
• Good organisational skills and ability to prioritise work effectively
• Experience in the use of company IT packages.
• A high standard of accuracy and speed in audio/copy typing