Second Line: Application Packaging Specialist (SC Eligible)

Computacenter

Nottingham

On-site

GBP 28,000 - 36,000

Full time

2 days ago
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Job summary

Computacenter in Nottingham seeks a Second Line Analyst for Application Packaging to support high-profile customers on-site. You will import applications, run test deployments, and troubleshoot issues to a 3rd line level, including logging and diagnostics.

Day-to-day work includes communicating with business users, updating workflow records, creating AD groups, and coordinating with the team lead. A proactive, detail-oriented approach is essential.

Qualifications

  • SC clearance must be obtainable.
  • Customer facing experience required.
  • Basic knowledge of the Application Logistics Lifecycle.
  • General Windows support and configuration experience.
  • Strong written and verbal communication skills.
  • Knowledge of MSI and/or App-V technologies.
  • Basic knowledge of VBScript.
  • Knowledge of SCCM – importing applications, collections and advertisements.
  • Group Policy and local permission settings knowledge.
  • Ability to troubleshoot installation errors and diagnose faults.
  • Ability to investigate complex multi-layered application dependencies.

Responsibilities

  • Communicate with identified business users.
  • Update records in the workflow tool.
  • Import packaged applications into SCCM.
  • Create AD groups for deployment.
  • Test deployment from SCCM (OAT).
  • Escalate issues to team lead.
  • Investigate application dependencies and escalate.
  • Troubleshoot installation error messages.

Skills

Communication skills
Customer facing experience
Troubleshooting
Team collaboration

Tools

SCCM
App-V
MSI
VBScript
Group Policy

Job description

Computacenter in Nottingham seeks a Second Line Analyst for Application Packaging to support high-profile customers on-site. You will import applications, run test deployments, and troubleshoot issues to a 3rd line level, including logging and diagnostics.

Day-to-day work includes communicating with business users, updating workflow records, creating AD groups, and coordinating with the team lead. A proactive, detail-oriented approach is essential.

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