Second Line: Application Packaging Specialist (SC Eligible)

Computacenter; Nottingham; On-site; GBP 28,000 - 36,000; Full time

Job summary

Computacenter in Nottingham seeks a Second Line Analyst for Application Packaging to support high-profile customers on-site. You will import applications, run test deployments, and troubleshoot issues to a 3rd line level, including logging and diagnostics.

Day-to-day work includes communicating with business users, updating workflow records, creating AD groups, and coordinating with the team lead. A proactive, detail-oriented approach is essential.

Qualifications

• SC clearance must be obtainable.
• Customer facing experience required.
• Basic knowledge of the Application Logistics Lifecycle.
• General Windows support and configuration experience.
• Strong written and verbal communication skills.
• Knowledge of MSI and/or App-V technologies.
• Basic knowledge of VBScript.
• Knowledge of SCCM – importing applications, collections and advertisements.
• Group Policy and local permission settings knowledge.
• Ability to troubleshoot installation errors and diagnose faults.
• Ability to investigate complex multi-layered application dependencies.

Responsibilities

• Communicate with identified business users.
• Update records in the workflow tool.
• Import packaged applications into SCCM.
• Create AD groups for deployment.
• Test deployment from SCCM (OAT).
• Escalate issues to team lead.
• Investigate application dependencies and escalate.
• Troubleshoot installation error messages.

Skills

Communication skills

Customer facing experience

Troubleshooting

Team collaboration

Tools

SCCM

App-V

MSI

VBScript

Group Policy

Job description

Computacenter in Nottingham seeks a Second Line Analyst for Application Packaging to support high-profile customers on-site. You will import applications, run test deployments, and troubleshoot issues to a 3rd line level, including logging and diagnostics.

Day-to-day work includes communicating with business users, updating workflow records, creating AD groups, and coordinating with the team lead. A proactive, detail-oriented approach is essential.