Seasonal Sales Assistant - Host

WeAreTechWomen; Wisbech; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail company in Wisbech is seeking a Sales Assistant - Host to provide exceptional customer service and enhance the shopping experience. The ideal candidate will be customer obsessed, proactive, and capable of assisting with a range of homeware products. This role offers flexible working hours, competitive pay, and the chance to work in a dynamic retail environment.

Qualifications

• Customer obsessed, prioritizing customer experience in every interaction.
• Confident in offering assistance with homeware items.
• Friendly and proactive, delivering exceptional customer service.

Responsibilities

• Deliver joyful customer experiences and ensure customer satisfaction.
• Assist customers in finding right products and process orders.
• Maintain a tidy and well-presented store.

Skills

Customer focused

Proactive assistance

Tech-savvy

Team collaboration

Job description

Overview

Pay -

16-17 - £7.55 per hour.

18+ - £12.21 per hour.

Your local store is looking for 24hrs per week Sales Assistant - Host.

Every visit to our store is a chance to make someone’s day - and you’ll be right there to make sure it happens, from the first hello to the final thank you.

Our Sales Assistants are the foundation of our stores - a brilliant team at the heart of everything we do. With a focus on creating great experiences, they’re the first to lend a helping hand, always ready to offer support and guidance. Whether it’s finding the perfect item or offering a little inspiration, they make sure every customer leaves with exactly what they came for, and a lasting impression that brings them back time and time again.

As a host, you’ll be the first smile our customers see – and the reason they come back. You’ll be out on the shop floor, approaching customers, understanding what they’re looking for and helping them bring their vision to life. You’ll be confident recommend products, spotting opportunities to upsell, and creating those little moments of joy that make a big difference.

You’ll also be tech-savvy, using our systems to check stock and organise home delivery, recommend online exclusives, and sort any queries with ease. Whether it’s helping someone find the perfect cushion or guiding them to something they didn’t even know they needed, you’ll make every visit feel personal.

Responsibilities

• You’ll be customer obsessed – always considering the impact of your actions on the customer experience and striving to deliver joyful experiences in the most effective and thoughtful way
• You’ll consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience
• You’ll be the first point of call for our customers, focused on providing exceptional customer service and offering assistance across all departments on the shop floor
• You’ll help customer find the right products for them, offer advice where required and ensure they leave with everything they came in looking for
• You’ll process orders for Click & Collect and Home Delivery, offering thousands more products to our customers than what’s in store
• You’ll ensure the store is well presented and tidy throughout the day so we look at our best
• Whilst your focus will be on hosting, you’ll be trained in all aspects of customer-facing store life, such as tills, shop floor, and stock & delivery

Qualifications

• You are customer obsessed - you put customers first in every interaction
• You are confident in offering assistance across a wide range of homeware items, such as bedding, curtains, homeware and cookware
• You are friendly and pro-active, approaching customers to deliver exceptional customer service
• You’ll enjoy contributing to a welcoming environment that feels like home, for our colleagues and our customers
• You’ll bring your sociable nature and enthusiasm to a fast-paced retail environment, where your energy and passion help create lasting impressions and meaningful moments for everyone who visits us
• You’ll support your colleagues across the store and work together to create a smooth, enjoyable experience for everyone, ensuring everything runs efficiently and with the customer in mind at every step

We’re not after a carbon copy of anyone else. We want people who bring something new to the table - different perspectives, fresh ideas, and a shared love of making our stores feel like home.