Seasonal Sales Assistant

Lush Ltd.; Worcester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Worcester is seeking a Seasonal Sales Assistant to provide exceptional customer service and engage customers in a fun shopping experience. You will support sales targets, host events, and maintain the store's appearance. The role offers a competitive hourly rate of £12.60 and flexible hours. Previous experience in customer service is an advantage, and training will be provided.

Benefits

Holiday allowance

50% discount on products and spa treatments

Profit-based bonus

Pension scheme

Employee Assistance Program

Qualifications

• A true passion for delivering exceptional customer service and creating memorable experiences.
• Ability to work with colleagues to achieve goals and foster a positive, growth-focused environment.
• Strong communication to keep information flowing openly and respectfully within the store.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events and parties, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop's budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment.

Skills

Customer Experience

Teamwork

Communication

Job description

Overview

In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, host parties and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.

Key Information

Hours available: 12 hours per week
Application Deadline: 1st October 2025
Group Recruitment Evening Date: 10th October 2025
Trial shift Date: 18th/19th October 2025
Start Date: From 3rd November 2025
End Date: 28th December 2025
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events and parties, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop's budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.

Qualifications

• Customer Experience: A true passion for delivering exceptional customer service and creating memorable experiences.
• Teamwork: Ability to work with colleagues to achieve goals and foster a positive, growth-focused environment.
• Communication: Strong communication to keep information flowing openly and respectfully within the store and with nearby stores.

Seasonal Sales Assistant

Application Deadline: 1 October 2025

Department: Retail

Employment Type: Seasonal - Part Time

Location: Worcester

Compensation: £12.60 / hour

Description

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!

Who we are

We believe that your information is yours and that it is LUSH's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our privacy notice.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Pension scheme
• Employee Assistance Program