Seasonal Sales Advisor — Christmas Gift Expert

Hotel Chocolat; Leeds; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

50% staff discount

Hotel stay discount 70%

Career progression

Incentives based on performance

Job summary

Hotel Chocolat in Leeds at Charing Cross is recruiting a Seasonal Sales Advisor to support the festive period. You will help customers choose perfect gifts, answer queries, and process till transactions while maintaining a high standard in-store.

You’ll earn £14.15 per hour with incentives, and enjoy 50% unlimited staff discount for you and loved ones, plus a 70% discount on a stay at our St Lucia hotel. There are real opportunities for personal growth in our expanding company.

Qualifications

• Reliability and flexibility to meet store trading needs.
• Comfortable working under pressure in a fast-paced environment.
• Ability to engage customers to understand buying needs and allergies.

Responsibilities

• Immersing customers in Hotel Chocolat and seasonal products.
• Help customers find the perfect Christmas gift by asking questions and checking allergens.
• Support deliveries and replenishment as needed.
• Process transactions, refunds and exchanges at the till.
• Maintain high store and cafe standards to WOW customers.
• Prepare drinks/snacks if the cafe is present, keeping area clean.
• Support the store and team to drive success.

Skills

Customer service

Upselling

Cash handling

Job description

Hotel Chocolat in Leeds at Charing Cross is recruiting a Seasonal Sales Advisor to support the festive period. You will help customers choose perfect gifts, answer queries, and process till transactions while maintaining a high standard in-store.

You’ll earn £14.15 per hour with incentives, and enjoy 50% unlimited staff discount for you and loved ones, plus a 70% discount on a stay at our St Lucia hotel. There are real opportunities for personal growth in our expanding company.