Seasonal Retail Assistant

Yorkshire Garden Centres; Otley; On-site; GBP 19,000 - 23,000; Full time

Job summary

Yorkshire Garden Centres at Otley Garden Centre is seeking a Seasonal Retail Assistant on a fixed-term contract until December 2026. You will help customers, maintain inviting displays and deliver great service during the Christmas season.

The role averages 19.25 hours per week with alternate weekends, including shift patterns and flexible cover across departments to support seasonal merchandising and stock replenishment.

Qualifications

• Previous retail experience in a customer-facing environment.
• Strong customer service skills and confidence speaking with customers.
• Experience replenishing stock and maintaining high retail standards.
• A good eye for detail and visual presentation.
• Merchandising or visual merchandising experience would be highly advantageous.
• A flexible, positive attitude and willingness to support across different departments.

Responsibilities

• Delivering excellent customer service and product advice.
• Maintaining attractive, well-stocked retail displays.
• Supporting seasonal merchandising and Christmas displays.
• Processing deliveries and replenishing stock.
• Operating tills and handling transactions accurately.
• Helping keep the shop floor safe, clean and inviting.
• Supporting colleagues across the garden centre when required.

Skills

Retail experience

Customer service

Visual merchandising

Tools

POS system

Job description

Love retail? Have an eye for great displays?

We're looking for a Seasonal Retail Assistant to join our team at Otley Garden Centre on a

fixed-term contract until December 2026.

This is not just a stock-filling role. We're looking for someone with previous retail experience who understands how to engage customers, maintain high standards and create attractive, inspiring displays that encourage sales.

As part of our retail team, you'll help customers find the perfect products, keep our shop floor looking its best, replenish stock and support with merchandising across the centre as we prepare for the Christmas season.

Hours of Work:

This role averages 19.25 hours per week and includes alternate weekend working. Specific shift patterns are:

Week 1: Thursday, Friday, Saturday, Sunday 10-4

Week 2: Wednesday, Thursday, Friday 10-4

What we're looking for:

Previous retail experience in a customer-facing environment

Strong customer service skills and confidence speaking with customers

Experience replenishing stock and maintaining high retail standards

A good eye for detail and visual presentation

Merchandising or visual merchandising experience would be highly advantageous

A flexible, positive attitude and willingness to support across different departments

What you'll be doing:

• Delivering excellent customer service and product advice
• Maintaining attractive, well-stocked retail displays
• Supporting seasonal merchandising and Christmas displays
• Processing deliveries and replenishing stock
• Operating tills and handling transactions accurately
• Helping keep the shop floor safe, clean and inviting
• Supporting colleagues across the garden centre when required

Why join us?

Christmas is one of our busiest and most enjoyable seasons, and you'll play a key role in creating a fantastic experience for our customers. If you enjoy retail, love working with people and have a flair for merchandising, we'd love to hear from you.