Seasonal Retail Assistant

RGIT Australia; Tong; On-site; GBP 18,000 - 23,000; Part time

Job summary

Tong Garden Centre is seeking a Casual Seasonal Retail Assistant to join our friendly team during the busy Christmas period. You will work across the Outdoor Plants Area and Garden Sundries Department, greeting customers, offering plant care guidance, and helping create festive displays.

This entry-level, hands-on role involves stocking, pricing, labelling, assisting with Christmas tree purchases, and supporting other departments as needed.

Qualifications

• Interest in plants, gardening, horticulture or outdoor living.
• Enjoy delivering excellent customer service.
• Able to work indoors and outdoors in all weather conditions.
• Energetic and physically active; works well in a busy seasonal environment.

Responsibilities

• Welcoming customers with a friendly smile and helpful attitude
• Providing advice on plant selection and care
• Maintaining attractive outdoor plant displays
• Watering, caring for and merchandising plants during the season
• Assisting with plant deliveries, unpacking stock, pricing and labelling
• Supporting customers with Christmas tree purchases and outdoor festive displays
• Helping customers find products in the Garden Sundries department, including compost, pots, lights and decorations
• Keeping displays tidy, safe and well stocked
• Assisting other areas of the centre when required
• Participating in stock counts and maintaining inventory records
• Following health and safety procedures including manual handling and safe working practices

Skills

Customer service

Communication

Teamwork

Physical stamina

Job description

Casual Temporary Entry Level

Posted 14 Sep 2026

Description

Love plants, Christmas, and helping customers find exactly what they're looking for? If so, we'd love to hear from you!

We're looking for a Seasonal Retail Assistant to join our friendly team at Tong Garden Centre. This is a varied and hands-on role that will see you working across both our Outdoor Plants Area and Garden Sundries Department, helping customers, creating inspiring displays, and bringing a little festive magic to our busiest time of year.

Whether you're advising customers on the best plants for their garden, helping choose the perfect Christmas tree, or keeping our Christmas lighting displays looking their best, no two days are the same.

What You'll Be Doing

• Welcoming customers with a friendly smile and helpful attitude
• Providing advice and guidance on plant selection and plant care
• Maintaining attractive and well-stocked outdoor plant displays
• Watering, caring for, and merchandising plants throughout the season
• Assisting with plant deliveries, unpacking stock, pricing, and labelling
• Supporting customers with Christmas tree purchases and outdoor festive displays
• Helping customers find everything they need in our Garden Sundries department, from compost and pots to Christmas lights and decorations
• Keeping displays tidy, safe, and fully stocked
• Supporting other areas of the centre when required
• Taking part in stock counts and helping maintain accurate inventory records
• Following health and safety procedures, including manual handling and safe working practices

Has an interest in plants, gardening, horticulture, or outdoor living

Enjoys delivering excellent customer service and creating a welcoming shopping experience

Is happy working both indoors and outdoors in all weather conditions

Has plenty of energy and enjoys a physically active role

Can work independently whilst also being a supportive team player

Is adaptable, proactive, and enjoys a varied working day

Loves the excitement of the Christmas season and helping create a magical experience for customers

Our Christmas season is one of the most exciting times of the year. From rows of fresh Christmas trees outside to twinkling festive displays inside, you'll play a key role in helping customers prepare for the most wonderful time of the year.

If you're passionate about plants, enjoy working with people, and love a role where every day is different, we'd love to hear from you.

Company Overview

We are an independently owned business committed to our vision: to deliver great experiences for all the family. Through retail, food and play offerings in each of our retail destinations, we believe we have created a unique mix of brands that always deliver great experiences for families across multiple sites in Yorkshire.