Seasonal Retail Advisor — Christmas Peak & Perks

Boots; Winchester; On-site; GBP 24,000 - 27,000; Full time

Benefits offered by this job

Generous employee discount acrossBoots

Discounts at nationwide retailers

24/7 counselling and wellbeing support

Job summary

Boots is seeking Seasonal Customer Advisors to help customers find the perfect gifts and enjoy great offers during peak season. You'll provide friendly, personalised service, handle till and self-checkout transactions, and assist with deliveries and stock organisation while staying flexible across store areas.

The role supports a fast-paced shopping environment, emphasising teamwork, energy, and a commitment to a positive customer experience. Training and benefits accompany seasonal work.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused — enjoys talking to people and helping customers have a great experience.
• Team player — supports others and cares about team success.
• Operations ready — comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — sees what needs doing and takes ownership.
• Resilient — stays positive and focused during busy periods.
• Energy and stamina — keeps energy high throughout long, active shifts.
• Confident asking questions — asks for help when needed to get things right.
• Comfortable with technology — learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer focus

Team player

Operations readiness

Proactive mindset

Resilience

Endurance for long shifts

Asking for help when needed

Tech savvy

Tools

POS systems

Handheld devices

Job description

Boots is seeking Seasonal Customer Advisors to help customers find the perfect gifts and enjoy great offers during peak season. You'll provide friendly, personalised service, handle till and self-checkout transactions, and assist with deliveries and stock organisation while staying flexible across store areas.

The role supports a fast-paced shopping environment, emphasising teamwork, energy, and a commitment to a positive customer experience. Training and benefits accompany seasonal work.