Seasonal Operations & Fulfillment Intern — London Studio

Wingback; City of Westminster; On-site; GBP 17,000 - 28,000; Part time

Job summary

Wingback, a London-based design studio at the Oxo Tower, is seeking a smart, organised Administrative Assistant & Receptionist freelancer for approx 3 days a week over 2–3 months, with immediate start. All work will take place in our London studio.

Responsibilities include customer service via live chat and email, CRM, order enquiries, fulfilment, stock checking, packing, and general on-site operations, with potential for a full-time role for the right person.

Qualifications

• Previous experience in a similar role.
• Customer service experience.
• Excellent written and verbal communication skills.
• Detail-oriented and extremely organised.

Responsibilities

• Assist with daily operations on site.
• Identifying low stock levels.
• Ensuring high levels of quality control on all inbound and outbound products.
• Managing all incoming customer service queries and escalating appropriately to Head of Operations.

Skills

Customer service

Communication

Detail-oriented

Organised

Gorgias Chat

Tools

Gorgias Chat

CRM system

Job description

Wingback, a London-based design studio at the Oxo Tower, is seeking a smart, organised Administrative Assistant & Receptionist freelancer for approx 3 days a week over 2–3 months, with immediate start. All work will take place in our London studio.

Responsibilities include customer service via live chat and email, CRM, order enquiries, fulfilment, stock checking, packing, and general on-site operations, with potential for a full-time role for the right person.