Seasonal Luxury Client Advisor (Part-Time)

Moncler Group; Greater London; On-site; GBP 14,000 - 21,000; Part time

Job summary

MONCLER is seeking a part-time seasonal Client Advisor for our flagship store on London New Bond Street from November 2026 to January 2027. The role centers on delivering an exceptional client experience and building lasting relationships with luxury clients.

You will guide clients through the brand’s values, support fittings, upsell, and maintain store standards with the team. Fluency in English is essential; knowledge of another language is a plus in a fast-paced luxury environment.

Qualifications

• Previous experience in sales roles; experience in structured fashion luxury/retail companies.
• Passion for retail, client experience and luxury fashion.
• Excellent understanding of the luxury sector, product sensitivity and styling.
• Strong communication skills.
• Willingness to evolve in the organisation.
• Fluency & sophistication in English, another language is a plus.
• Digitally aware and open to new ways of working.
• Ability to work in a fast-paced, changing environment

Responsibilities

• Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s needs, providing support while trying the products on, cross-selling, orienting customers to other department if necessary;
• Ensures a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;
• Achieves excellent selling performances and results;
• Implements and maintains company’s visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management;
• Actively cooperates during preparation and execution of inventories, product replenishment and stock activities;
• Ensures that company policies, procedures and standards are adhered to at all times.
• Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner.

Skills

Sales experience

Luxury retail

Customer service

English fluency

Team player

Fast-paced environment

Job description

MONCLER is seeking a part-time seasonal Client Advisor for our flagship store on London New Bond Street from November 2026 to January 2027. The role centers on delivering an exceptional client experience and building lasting relationships with luxury clients.

You will guide clients through the brand’s values, support fittings, upsell, and maintain store standards with the team. Fluency in English is essential; knowledge of another language is a plus in a fast-paced luxury environment.