Seasonal Ice Rink Host - Create Magical Memories

Merlin; Warwick; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

25% discount in shops/restaurants

Merlin Magic Pass (free tickets)

Employee pricing up to 55% off cinema

Job summary

Merlin is offering Ice Rink Host roles at Warwick Castle for the Christmas 2026 period. You will welcome guests, scan tickets, assist with skate exchanges and help ensure a magical, safe experience on the ice.

Ideal candidates are confident skaters with strong customer service skills, capable of working evenings, weekends and peak holiday periods while delivering memorable moments for guests of all ages.

Qualifications

• Proficient ice skater able to assist guests on the ice.
• Strong customer care and customer focus in front-line roles.
• Great communication skills and flexibility for evenings/weekends.

Responsibilities

• Welcome guests and be the friendly face on arrival.
• Handle ticket scanning and skate exchanges while ensuring safety.
• Maintain rink and equipment to Merlin standards.
• Adapt to high-energy days creating memorable experiences.

Skills

Ice skating

Customer service

Communication

Flexibility

Calm under pressure

Job description

Merlin is offering Ice Rink Host roles at Warwick Castle for the Christmas 2026 period. You will welcome guests, scan tickets, assist with skate exchanges and help ensure a magical, safe experience on the ice.

Ideal candidates are confident skaters with strong customer service skills, capable of working evenings, weekends and peak holiday periods while delivering memorable moments for guests of all ages.