Seasonal Hospitality Team Member | Free Hostel Stays

YHA (England and Wales); Ambleside; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

10 nights free hostel stays per year

Staff discount and cashback portal

Free YHA Membership each year

Employee Assistance Program

Job summary

Youth Hostels Association (England & Wales) in Ambleside is hiring a Seasonal Hospitality Team Member to cover Dec 2026 to Oct 31, 2027. You will support reception, guest services and housekeeping, delivering friendly, welcoming experiences.

The role offers flexible hours (5–42.5 per week) with inclusive benefits and staff discounts. You will join a team dedicated to hospitality and guest satisfaction in a vibrant hostel setting.

Qualifications

• Customer-facing experience in hospitality or service roles.
• Ability to work in a team and support colleagues.
• Punctual with flexibility to cover shifts.
• Awareness of YHA's HEART values.
• Willingness to participate in training and induction.

Responsibilities

• Provide great customer service to guests, members and visitors.
• Assist on reception, share local knowledge and welcome guests.
• Use hostel systems for check-ins/outs and F&B sales.
• Carry out housekeeping to keep areas clean.
• Prepare and serve food and drinks with warmth and hospitality.

Skills

Customer service experience

Teamwork

Time management

Shift flexibility

Heart values awareness

Knowledge of YHA values

Job description

Youth Hostels Association (England & Wales) in Ambleside is hiring a Seasonal Hospitality Team Member to cover Dec 2026 to Oct 31, 2027. You will support reception, guest services and housekeeping, delivering friendly, welcoming experiences.

The role offers flexible hours (5–42.5 per week) with inclusive benefits and staff discounts. You will join a team dedicated to hospitality and guest satisfaction in a vibrant hostel setting.