Hostel Housekeeping Team Member — Flexible Hours & Perks

Youth Hostels Association (England & Wales); Greater London; Hybrid; GBP 14,000 - 21,000; Full time

Benefits offered by this job

10 nights free hostel stays per year

Staff discount and cash back portal

Free YHA Membership each year

Employee Assistance Program

Job summary

YHA London Earls Court is hiring a Housekeeping Team Member on a fixed term contract from December 2026 to June 2027. The role focuses on cleaning bedrooms and ensuring high standards of cleanliness across the hostel, contributing to a welcoming guest experience.

You’ll receive training and work a minimum of 16 hours per week, with a benefits package including staff discounts, 10 free hostel stays per year, and free YHA membership. This is a great entry into hospitality with a friendly team.

Qualifications

• Experience of working face to face with customers
• Experience of working in hospitality or customer service (desirable)
• Experience of working in a team
• Excellent timekeeping with flexibility to cover different shifts
• Ability to manage varying pressures and prioritise tasks
• Basic IT skills (Word/Outlook/Excel)
• Knowledge of YHA and its HEART values

Responsibilities

• Cleaning and preparing bedrooms between guest departures and arrivals
• Maintaining the cleanliness of shower and toilet areas
• Keeping all areas of the hostel clean and tidy
• Undertaking housekeeping tasks efficiently with consistent cleanliness standards
• Reporting faults or damages to hostel management
• Sorting and distributing used and unused linen

Skills

Face-to-face customer service

Hospitality experience (desirable)

Teamwork

Timekeeping

Flexibility in shifts

Basic IT skills (Word/Outlook/Excel)

Knowledge of YHA and HEART values

Tools

Microsoft Word

Outlook

Excel

Job description

YHA London Earls Court is hiring a Housekeeping Team Member on a fixed term contract from December 2026 to June 2027. The role focuses on cleaning bedrooms and ensuring high standards of cleanliness across the hostel, contributing to a welcoming guest experience.

You’ll receive training and work a minimum of 16 hours per week, with a benefits package including staff discounts, 10 free hostel stays per year, and free YHA membership. This is a great entry into hospitality with a friendly team.