Hostel Housekeeping Manager – Seasonal, Lead Team

YHA (England and Wales); Ambleside; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Staff accommodation

Discounted hostel stays

YHA Membership

Employee Assistance Program

Job summary

YHA Hawkshead, part of the Youth Hostels Association (England & Wales), is seeking a Housekeeping Manager for a seasonal January to November 2027 role. The position supports the Hostel Manager in daily operations and guest service across a Grade II listed building set in Beatrix Potter country.

The role requires leadership of housekeeping teams, budget monitoring, and hands-on cleaning across all areas, with staff accommodation available at a weekly rate.

Qualifications

• Experience in hospitality and delivering quality service.
• Experience of leading a team.
• NVQ Level 3 within Customer Services, Hospitality, Tourism (desirable).
• Ability to manage varying pressures and priorities.
• Basic IT skills with Microsoft Office.

Responsibilities

• Leading the housekeeping team to deliver excellent cleanliness to YHA standards.
• Monitor and control expenditure within housekeeping.
• Clean in all areas of the hostel including bedrooms, bathrooms, kitchens and public areas.
• Manage linen stock levels and order cleaning materials from YHA suppliers.
• Manage staff rota to ensure appropriate levels in housekeeping.
• Support with guest-facing duties across the hostel to deliver great guest experiences.
• Deputise for Hostel/Deputy Manager in their absence.

Skills

Hospitality experience

Team management

Microsoft Office

Customer service focus

Budget awareness

Education

NVQ Level 3 in Customer Services/Hospitality/Tourism

Tools

Microsoft Word

Outlook

Excel

Job description

YHA Hawkshead, part of the Youth Hostels Association (England & Wales), is seeking a Housekeeping Manager for a seasonal January to November 2027 role. The position supports the Hostel Manager in daily operations and guest service across a Grade II listed building set in Beatrix Potter country.

The role requires leadership of housekeeping teams, budget monitoring, and hands-on cleaning across all areas, with staff accommodation available at a weekly rate.