Seasonal Food Service Associate

Marks & Spencer Group; Newcastle upon Tyne; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section to deliver five-star service at pace. You’ll be the frontline ambassador, stocking shelves, answering product questions, and using Sparks App to help customers find items.

Ideal candidates show resilience, teamwork, and willingness to work across areas, including Sundays and peak Christmas weeks, in a high-energy store environment.

Qualifications

• Frontline role requiring strong customer service.
• Willingness to work evenings, weekends, and Christmas peak periods.
• Able to use Sparks App and in-store devices.
• Team player with flexibility to work across store areas.

Responsibilities

• Assist customers with product questions and recommendations.
• Stock shelves and ensure product availability.
• Operate digital tools to enhance customer experience.
• Maintain high store standards during busy periods.

Skills

Customer service

Pressure handling

Team player

Digital tools

Communication

Tools

Sparks App

POS devices

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section to deliver five-star service at pace. You’ll be the frontline ambassador, stocking shelves, answering product questions, and using Sparks App to help customers find items.

Ideal candidates show resilience, teamwork, and willingness to work across areas, including Sundays and peak Christmas weeks, in a high-energy store environment.