Seasonal Food Customer Assistant - Fast-Paced & Flexible

Marks and Spencer; New Milton; On-site; GBP 8,500 - 10,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing transformation across the store.

You’ll engage customers, share product knowledge, and use Sparks and in-store devices to enhance the shopping experience. We’re looking for down-to-earth colleagues who thrive under pressure, work well in a team, and adapt to shifting demands in a high-volume retail environment.

Qualifications

• Customer service experience in a fast-paced environment.
• Ability to work across shifts and adapt quickly.
• Comfort with digital tools used in-store.

Responsibilities

• Assist customers on the shop floor, answering questions and guiding purchases.
• Operate digital tools to enhance the customer experience and check product availability.
• Maintain a clean, organized appearance across store sections and shelves.
• Support colleagues across areas of the store during busy periods.

Skills

Customer service

Team player

Digital literacy

Handling pressure

Tools

Sparks

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing transformation across the store.

You’ll engage customers, share product knowledge, and use Sparks and in-store devices to enhance the shopping experience. We’re looking for down-to-earth colleagues who thrive under pressure, work well in a team, and adapt to shifting demands in a high-volume retail environment.