Seasonal Food Service Associate – Fast-Paced Frontline

Marks & Spencer Group; Bicester; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in our Food section to deliver high-quality service and support customers with product knowledge. You will be part of a frontline team, using digital tools to assist shoppers and adapt to varying store demands.

This role requires resilience, teamwork, and a proactive approach to meet customer demand, with shifts discussed at interview and peak periods around Christmas.

Qualifications

• Focused on delivering great customer service.
• Works well in a fast-paced environment.
• Able to adapt to different areas of the store.

Responsibilities

• Frontline customer service in the Food section, assisting and selling products.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Be flexible to work across store areas and shifts, especially during peak periods.

Skills

Customer service

Team player

Flexible

Digital tools

Job description

Marks & Spencer Group is seeking a Customer Assistant in our Food section to deliver high-quality service and support customers with product knowledge. You will be part of a frontline team, using digital tools to assist shoppers and adapt to varying store demands.

This role requires resilience, teamwork, and a proactive approach to meet customer demand, with shifts discussed at interview and peak periods around Christmas.