Seasonal Food Retail Assistant - Fast-Paced Service

Marks & Spencer Group; Poole; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Poole is recruiting a Customer Assistant for our Food department. You’ll be at the frontline, delivering excellent service and helping customers with knowledge of our food products.

You’ll work across shifts (including weekends), use Sparks App and in-store devices, and join a motivated, high-energy team focused on a seamless customer experience.

This frontline role requires resilience, adaptability, and a can-do attitude, with opportunities to grow as you support store targets.

Qualifications

• Customer-facing experience in retail preferred.
• Ability to learn product knowledge quickly.
• Comfort with using digital store tools.

Responsibilities

• Frontline customer service in the Food department.
• Assist customers with product knowledge and recommendations.
• Operate Sparks App and in-store devices to enhance service.
• Be flexible across store areas to meet demand.

Skills

Customer service

Digital tools

Team player

Flexible/adaptable

Tools

Sparks App

Job description

Marks & Spencer in Poole is recruiting a Customer Assistant for our Food department. You’ll be at the frontline, delivering excellent service and helping customers with knowledge of our food products.

You’ll work across shifts (including weekends), use Sparks App and in-store devices, and join a motivated, high-energy team focused on a seamless customer experience.

This frontline role requires resilience, adaptability, and a can-do attitude, with opportunities to grow as you support store targets.